What to do if I get an error message that I need to close the Keyboard Wedge application when I try to launch Scanner Settings?
The CHS is in SPP mode and connected to the SoMo when you try to launch Scanner Settings. Close the Keyboard Wedge application and try launching Scanner Settings again.
What to do if I am using the Socket Scanner in SPP mode and get the “CHS not connected” icon in the system tray and can’t trigger the scanner or scan any barcodes?
If you see the “CHS not connected” icon and can’t scan, it means your PC is not connected to the CHS. Ensure the CHS is powered on, within range, and has sufficient battery. Try reconnecting the devices.
What to do if I get an error message saying the installed version of the SocketScan 10 application could not be determined?
This error occurs because you installed SocketScan 10 while logged into a different account. Log into the account you used during the initial installation. Alternatively, install SocketScan 10 for each user account that will use the CHS.
How to resolve SocketScan 10 error 'failed to set the scanner configuration mode'?
If you receive this message, and the CHS is connected to Toshiba Bluetooth stack, and SocketScan 10 is running, ignore the message and click OK. The Scanner Settings application will launch and work properly.
What to do if the Socket CHS disconnects while using Scanner Settings, and the utility becomes non-responsive?
You tried to switch from one SocketScan application to another by using an assigned launch button. Only use the pop-up menu from the SocketScan task tray icon to switch between SocketScan applications.
Why does my Socket Scanner Bluetooth software say the CHS has connected, but it doesn’t enter data into my application?
This issue may occur for several reasons: * If the CHS is in SPP mode, your PC might have multiple incoming Bluetooth serial ports enabled. Use your Bluetooth utility to disable extra incoming Bluetooth serial ports. In SocketScan Settings, click Ports to access the Bluetooth utility. * If the CHS is in SPP mode, SocketScan 10 might not be running. Start SocketScan 10 by clicking on the desktop shortcut icon. * The keyboard wedge might not be enabled in SocketScan Settings. Make sure 'Use keyboard wedge' is selected. * If the CHS is in SPP mode but not assigned to an incoming Bluetooth serial COM port, ensure it is assigned in SocketScan Settings. If your computer uses the Toshiba Bluetooth stack, in SocketScan Settings, click Ports and ensure the CHS is assigned to a Bluetooth po...
How to resolve Socket 1D Scanner Bluetooth software indicates that the CHS has connected, but it does not enter into my application?
If the CHS is in SPP mode, the SoMo has multiple incoming Bluetooth serial ports enabled. Use your Bluetooth utility to disable extra incoming Bluetooth serial ports. If the CHS is in SPP mode, and SocketScan 10 Is not running. Start SocketScan 10 by tapping Start | Programs | SocketScan 10 | SocketScan 10.
What causes an error message saying the application failed to initialize properly after the Socket CHS connects?
Your system is missing .NET Framework (0xc0000135). Install the latest version of .NET Framework with the appropriate version of Runtime software.
What to do if I get an error message saying that SocketScan 10 could not open the COM port?
This error can occur for several reasons: * SocketScan 10 might be competing with another application for the same COM port. Ensure each COM port is assigned to only one device. If needed, use the SocketScan 10 Settings utility to assign the CHS to a different incoming Bluetooth serial COM. * You might be running SocketScan 7 and SocketScan 10 simultaneously. Close SocketScan 7 and try reconnecting. * You might be trying to run SocketScan 10 on Windows 7 or Windows Vista in user mode (Error 53). Run SocketScan 10 with administrative privileges by right-clicking the SocketScan 10 desktop shortcut, selecting Properties, clicking Advanced, selecting Run as administrator, and clicking OK.
How to fix SocketScan 10 error message saying it cannot determine the Bluetooth state?
This message indicates that Bluetooth is not enabled on your PC. Enable Bluetooth and ensure it is fully initialized before opening SocketScan 10.
Lists available 1D scanner models with casing options.
Details compatible operating systems and devices for the CHS.
Explains the two Bluetooth connection profiles and their pros/cons.
Describes the physical components and design of the CHS scanner.
Explains the meaning of LED lights and audible beeps for device status.
Step-by-step guide to install batteries and secure the scanner tether.
Guides on charging the CHS before first use.
Presents the two connection modes (HID and SPP) for Windows PCs.
Guides users on connecting the CHS via Bluetooth HID mode for PC.
Guides users on installing SocketScan 10 for PC connection via SPP mode.
Explains how to configure SocketScan 10 settings for COM port, keyboard wedge, etc.
Presents the two connection modes (HID and SPP) for Windows Mobile.
Connects the CHS to Windows Mobile devices using Bluetooth HID mode.
Installs SocketScan 10 software for SPP mode connection on Windows Mobile.
Configures SocketScan 10 settings for COM port and other options on Windows Mobile.
Lists Apple devices compatible with the CHS scanner.
Instructions for pairing the CHS with iOS devices and Mac computers.
Presents the two connection modes (HID and SPP) for Android devices.
Connects the CHS to Android devices using Bluetooth HID mode.
Installs SocketScan 10 for SPP mode connection on Android devices.
Customizes scanner behavior, data suffixes, and symbologies on Android.
Connects CHS to BlackBerry PlayBook using Bluetooth HID mode.
Installs SocketScan 10 for SPP mode connection on BlackBerry smartphones.
Guides pairing CHS with BlackBerry smartphones using Socket EZ Pair.
Details the dimensions, weight, and materials of the CHS models.
Lists OS compatibility and supported Bluetooth profiles for CHS.
Covers interface standards, protocol, radio range, security, and RF power.
Provides advice on achieving optimal barcode scanning performance.
Guidelines for maintaining the scanner and avoiding damage.
Information on RF energy compliance and potential effects.
Specifies requirements for barcode label printing surfaces for readability.
Illustrates typical scanning distances for different barcode sizes for CHS 7C.
Illustrates typical scanning distances for different barcode sizes for CHS 7E/7NRx.
Illustrates typical scanning distances for different barcode sizes for CHS 7M/7P.
Provides scan codes to configure CHS 7C for HID mode and specific functions.
Provides scan codes to configure CHS 7C for SPP mode and specific functions.
Provides scan codes to configure CHS 7E/7M/7P/7NRx for HID mode.
Provides scan codes to configure CHS 7E/7M/7P/7NRx for SPP mode.
Procedure to reset the CHS to its original factory settings.
Steps to disconnect the CHS from its paired device.
Instructions for installing SocketScan 10 software using CAB files on Windows Mobile.
How to create and scan barcodes for quick SPP mode connection.
Common issues and solutions applicable across all operating systems.
Specific problems and fixes related to PC connections and SocketScan 10.
Solutions for connection and software issues on Windows Mobile devices.
Addresses common connectivity problems with Android devices.
Resolves issues encountered when using the CHS with BlackBerry devices.
Accessing online resources like FAQs and articles for support.
Details the product warranty period, exclusions, and conditions.
Outlines the legal agreement for using the SocketScan software.
Provides safety information and compliance details for the CHS laser scanner.
To Next Page
General