What causes an error message saying the application failed to initialize properly after the Socket CHS connects?
Your system is missing .NET Framework (0xc0000135). Install the latest version of .NET Framework with the appropriate version of Runtime software.
How to resolve Socket 1D Scanner Bluetooth software indicates that the CHS has connected, but it does not enter into my application?
If the CHS is in SPP mode, the SoMo has multiple incoming Bluetooth serial ports enabled. Use your Bluetooth utility to disable extra incoming Bluetooth serial ports. If the CHS is in SPP mode, and SocketScan 10 Is not running. Start SocketScan 10 by tapping Start | Programs | SocketScan 10 | SocketScan 10.
Why does my Socket CHS won’t work with my device running Windows Phone 7?
Windows Phone 7 devices do not support Bluetooth HID or SPP connections. Unless Microsoft adds HID or SPP support to Windows Phone 7, you will need to use a different device with the CHS.
How to fix SocketScan 10 shortcut icon missing from desktop after installation?
This problem occurs if you incorrectly uninstalled a previous copy of SocketScan 10 before installing the current one. Ensure SocketScan 10 is not running. Uninstall SocketScan 10. When prompted, restart the computer. Re-install SocketScan 10.
How to fix Socket CHS scanner not connecting to my computer?
This can happen due to corrupted Bluetooth settings in Windows Vista when using a USB Bluetooth adapter. Ensure the CHS is discoverable and connectable. In the Microsoft Bluetooth software, select the Socket CHS in the Bluetooth device list (its status may be “Already Connected”). Click Next. If prompted, enter the passkey 0000 (four zeroes). In the last screen, click Finish. Do not remove the CHS from the device list and re-add it. Alternatively, if your computer uses a Broadcom (Widcomm) Bluetooth stack and Bluetooth 2.0, the link key may be broken. Upgrade to a Broadcom Bluetooth stack using Bluetooth 2.1 (a dongle) or switch to the Microsoft Bluetooth stack (with Bluetooth 2.1 or 2.0).
Why does SocketScan 10 Keyboard Wedge not appear correctly in landscape mode?
This release of SocketScan 10 does not support landscape mode for Windows Mobile. Use your device in Portrait mode and upgrade your SocketScan 10 software when a later release is available.
How to fix SocketScan 10 installation error 'Access is denied'?
This error appears when you attempt to install SocketScan on a Windows 7 computer without being logged into an administrative account. Abort the installation, log into an administrative account, and restart the installation process.
What to do if I get an error message saying that SocketScan 10 could not open the COM port?
This error can occur for several reasons: * SocketScan 10 might be competing with another application for the same COM port. Ensure each COM port is assigned to only one device. If needed, use the SocketScan 10 Settings utility to assign the CHS to a different incoming Bluetooth serial COM. * You might be running SocketScan 7 and SocketScan 10 simultaneously. Close SocketScan 7 and try reconnecting. * You might be trying to run SocketScan 10 on Windows 7 or Windows Vista in user mode (Error 53). Run SocketScan 10 with administrative privileges by right-clicking the SocketScan 10 desktop shortcut, selecting Properties, clicking Advanced, selecting Run as administrator, and clicking OK.
What causes truncated or corrupted data when scanning barcodes with the Socket CHS in SPP mode?
The barcode data contains illegal characters. SocketScan 10 is designed to read ASCII characters between 0x20 (Space) and 0x7F. If you have a truncated barcode, you can view the raw data without any conversions by using the Test option of Scanner Settings, with hexadecimal format selected. If you need to scan data that is not 7 bit ASCII (e.g., Double Byte, MultiByte or UNICODE for Kanji, simplified Chinese, etc.) use the SocketScan 10 SDK.
How to fix SocketScan 10 error message saying it cannot determine the Bluetooth state?
This message indicates that Bluetooth is not enabled on your PC. Enable Bluetooth and ensure it is fully initialized before opening SocketScan 10.
Lists available 1D scanner models with casing options.
Details compatible operating systems and devices for the CHS.
Explains the two Bluetooth connection profiles and their pros/cons.
Describes the physical components and design of the CHS scanner.
Explains the meaning of LED lights and audible beeps for device status.
Step-by-step guide to install batteries and secure the scanner tether.
Guides on charging the CHS before first use.
Presents the two connection modes (HID and SPP) for Windows PCs.
Guides users on connecting the CHS via Bluetooth HID mode for PC.
Guides users on installing SocketScan 10 for PC connection via SPP mode.
Explains how to configure SocketScan 10 settings for COM port, keyboard wedge, etc.
Presents the two connection modes (HID and SPP) for Windows Mobile.
Connects the CHS to Windows Mobile devices using Bluetooth HID mode.
Installs SocketScan 10 software for SPP mode connection on Windows Mobile.
Configures SocketScan 10 settings for COM port and other options on Windows Mobile.
Lists Apple devices compatible with the CHS scanner.
Instructions for pairing the CHS with iOS devices and Mac computers.
Presents the two connection modes (HID and SPP) for Android devices.
Connects the CHS to Android devices using Bluetooth HID mode.
Installs SocketScan 10 for SPP mode connection on Android devices.
Customizes scanner behavior, data suffixes, and symbologies on Android.
Connects CHS to BlackBerry PlayBook using Bluetooth HID mode.
Installs SocketScan 10 for SPP mode connection on BlackBerry smartphones.
Guides pairing CHS with BlackBerry smartphones using Socket EZ Pair.
Details the dimensions, weight, and materials of the CHS models.
Lists OS compatibility and supported Bluetooth profiles for CHS.
Covers interface standards, protocol, radio range, security, and RF power.
Provides advice on achieving optimal barcode scanning performance.
Guidelines for maintaining the scanner and avoiding damage.
Information on RF energy compliance and potential effects.
Specifies requirements for barcode label printing surfaces for readability.
Illustrates typical scanning distances for different barcode sizes for CHS 7C.
Illustrates typical scanning distances for different barcode sizes for CHS 7E/7NRx.
Illustrates typical scanning distances for different barcode sizes for CHS 7M/7P.
Provides scan codes to configure CHS 7C for HID mode and specific functions.
Provides scan codes to configure CHS 7C for SPP mode and specific functions.
Provides scan codes to configure CHS 7E/7M/7P/7NRx for HID mode.
Provides scan codes to configure CHS 7E/7M/7P/7NRx for SPP mode.
Procedure to reset the CHS to its original factory settings.
Steps to disconnect the CHS from its paired device.
Instructions for installing SocketScan 10 software using CAB files on Windows Mobile.
How to create and scan barcodes for quick SPP mode connection.
Common issues and solutions applicable across all operating systems.
Specific problems and fixes related to PC connections and SocketScan 10.
Solutions for connection and software issues on Windows Mobile devices.
Addresses common connectivity problems with Android devices.
Resolves issues encountered when using the CHS with BlackBerry devices.
Accessing online resources like FAQs and articles for support.
Details the product warranty period, exclusions, and conditions.
Outlines the legal agreement for using the SocketScan software.
Provides safety information and compliance details for the CHS laser scanner.
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