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Sofar solar SOFAR 3.3KTLX-G3 - Troubleshooting and Maintenance; 7.1. Troubleshooting Guide

Sofar solar SOFAR 3.3KTLX-G3
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SOFAR 3.3~12KTLX-G3 User manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd.
- 47 -
7.Trouble shooting and
maintenance
7.1. Troubleshooting
This section describes the potential errors for this product. Please read carefully
for the following tips when doing the troubleshooting:
1) Check the warning message or faulty codes on the inverter information
panel
2) If not any error code display on the panel, please check the following lists:
Is inverter be installed in a clean, dry, ventilated environment?
Is the DC switch turn off?
Are the cable cross section area and length meet the requirement?
Are the input and output connection and wiring in good condition?
Are the configuration settings correctly for the particular installation?
This section contains the potential errors, resolution steps, and provide users
with troubleshooting methods and tips
The process to check the event list can refers to Manual Chapter 7.3 (B)
List 8-1 Even list
Even
List ID
Event List
Name
Even List
Description
Even Reason & Solution
ID01
GridOVP
The power grid voltage is
too high
If the alarm occurs occasionally, the possible cause
is that the electric grid is abnormal occasionally.
inverter automatically returns to normal operating
status when the electric grid’s back to normal.
ID02
GridUVP
The power grid voltage is
too low
If the alarm occurs frequently, check whether the
grid voltage/frequency is within the acceptable
range. If no, contact technical support. If yes,
check the AC circuit breaker and AC wiring of the
inverter.

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