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Softub Hot Tub - Page 23

Softub Hot Tub
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5. If all of the above does not alleviate the situation, plug the unit into
another power outlet. The outlet being utliized may not have a sufficient
power supply available.
Problem: The LED Temp display light is flashing.
Cause: The water is too hot, or there is a fault in the Control System.
Solution:
1. Allow the water temperature to drop below 100º F/38º C.
2. If the light still flashes, take the motor unit to your dealer
Problem: Cannot activate the jets.
Cause: There is a voltage supply problem, or a mechanical problem in the
motor unit or GFCI.
Solution: Check that the LED Temp Display on the control panel is on. If
the lights are on:
1. Press the JETS button, if the motor unit comes on, the water in the tub
has reached its set temperature.
2. If the motor unit still does not turn on, advance temperature to 104º
F/40º C. If the heating light is on and the pump is not running, unplug the
unit for a few hours then repeat step one. If the motor unit still fails to start,
disconnect the motor unit per instructions and take the motor unit to your
dealer.
Note: if you regularly need to unplug the unit to allow the jets to operate, you are hav-
ing a low voltage problem. Make sure your motor unit is not connected to an exten-
sion cord and that the circuit you are using does not have another major appliance
connected to it. Poor household wiring and/or connections can cause a low voltage
situation at the outlet. Make sure you have at least 110-120 volts on an isolated
power supply outlet when your motor is running.
Problem: No LED Temperature Display.
Cause: Loss of power at the wall switch or the motor unit.
Solution:
1. Make sure that the unit is plugged into a 110-120 volt outlet with an iso-
lated power supply of 15 amps.
2. Test GFCI on power supply cord. See instructions page 14
3. Check for power at the outlet using a 110-volt appliance such as a lamp
or hair dryer.
4. If the GFCI is not functioning, and there is power to the outlet, take the
motor unit to your dealer.
5. If the GFCI is not tripping and the LED Temp. is flashing, the water is
too hot. To allow the high limit to reset, let the tub cool to below 100º F/40º
C then repeat #1.
6. If the above happens repeatedly or the motor unit does not reset, take
the motor unit to your dealer.
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