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Softub Hot Tub - Page 24

Softub Hot Tub
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Problem: Weak jets.
Cause: Air or solid obstruction in the plumbing. If the tub was just filled, it
is probably air.
Solution:
1. Check to see that the jets are turned on.
2. Make sure water height is at least 2 inches above the top of the upper-
most jets.
3. Verify that no plugs or other coverings are over suction inlets in the tub
(lower fittings).
4. Turn the jets on and off several times to clear air.
Problem: All jets lost power while operating.
Cause: Obstruction in the plumbing.
Solution:
1. Remove filter. See instructions on page 17.
2. Check to see if the suction strainers are in place and free of debris.
3. If these are clean and you still have weak jets:
A. Unplug motor unit.
B. Drain tub.
C. Disconnect hoses.
D. Separate motor unit from tub.
E. Inspect the plumbing exposed by opening the unions for block
ing materials such as hair, leaves, string, plastic bags, etc.
F. Clean and flush the motor unit with full pressure from a garden
hose placed in the top large hose connector of the motor unit.
G. Re-assemble and try again.
4. If no blocking objects were found and there is still no power, debris is
probably lodged inside the pump. Take the motor unit to your dealer.
Problem: One jet has lost power.
Cause: The jet is closed or there is an obstruction at this jet.
Solution:
1. A solid obstruction may be present inside the jet. Remove the jet per
dealer instructions, clean out and replace.
Problem: Can’t shut off the air to the jets.
Cause: Air control valve is not fully shut.
Solution:
1. Turn air control on and off several times.
22

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