Troubleshooting
79
This section contains information and procedures for resolving possible prob-
lems with the inverter, and provides with troubleshooting tips to identify and
solve most problems that may occur during the operation.
Please read the troubleshooting steps below carefully. If there is a warning
or fault message on the system control panel or a fault code on the inverter
information panel, check the message in the table below and perform the
suggested actions.
Please contact the installer or supplier if the suggested method cannot solve
the problem.
Type Fault Diagnosis and solution
INSTALL ISO_FAIL
Insulation impedance detection failed.
• Check whether the wire insulation is intact.
INSTALL
NO_PWR_
METER
Electricity meter has no power
.
• Check the status of the meter.
INSTALL
REMOTE_
TURN_OFF
Remote shutdown
• Restart the inverter.
INSTALL
FREQ_CFG_
UNMATCH
Frequency conguration mismatch
• Check whether the frequency is within the correct range.
INSTALL ARC_FAIL
Arc fault
• Wait for a while to see if it returns to normal.
INSTALL
EPS_OVER-
LOAD_110PER
1.1 times overload
• Turn o high-power load.
INSTALL
EPS_OVER-
LOAD_120PER
1.2 times overload
• Turn o high-power load.
INSTALL
EPS_OVER-
LOAD_LOCK
Overload self-locking
• Turn o high-power load, PV, battery and power grid, and restart
inverter. .
INSTALL
PV_CONN_
CFG_ERROR
PV connection conguration error.
• Turn o PV, battery and power grid, restart inverter, and conrm
whether PV connection is correct.
INSTALL
STARTUP_
CONDITION_
FAILL
Startup state failed.
• Wait for a while to see if it returns to normal.
INSTALL
BUCKBST_
CFG_MODE_
ERR
BUCKBST conguration mode error.
• Check whether the conguration mode of BUCKBST is
correct.
PV
PV_01_RE-
VERSE
PV1 reverse connection
• Turn o PV, battery and power grid, restart inverter, and
check the connection status of positive and negative poles of PV1.
9 Troubleshooting
9.1 Troubleshooting