Troubleshooting
112
113
Troubleshooting
Number
Mgr EEPROM Fault
IE 103
IE 104
DSPunmatched
Manager EEEPROM Fault.
• Shut down photovoltaic, battery and grid, reconnect.
Or seek help from the installer if it can not return to normal.•
BMS_ChargeOCP
Battery fault - over charge fault
• Please contact the battery supplier.
BMS_DischargeOCP
Battery fault-discharge over current fault
• Please contact the battery supplier.
NTC Sample Invalid
NTC invalid
Make sure the NTC is properly connected and the NTC is in good •
condition.
Please confirm that the installation environment is normal•
Or ask for help from the installer, if itcannotreturnto normal.•
Meter Fault
BMS_TempSensor Fault
Battery temperature sensor malfunction
Please contact the battery supplier.•
BMS_External_Err
Battery Error - External Communication Fault
Please contact the battery supplier.•
BMS_Internal_Err
Battery Error - Internal Communication Fault
Please contact the battery supplier.•
BMS_TemHigh
Over temperature in battery system
Please contact the battery supplier.•
BMS_OverVoltage
Over voltage in battery system
Please contact the battery supplier.•
BMS_LowerVoltage
Low voltage in battery system
Please contact the battery supplier.•
IE 105
IE 106
IE 107
IE 109
IE 110
BE 001
BE 002
BE 003
BE 004
BE 005
BE 006
BE 007
BE 008
Meter error
Please check that the instrument is working properly.•
Or seek help from the installer if it can not return to normal.•
Bat Temp Low
Bat Temp High
BypassRaleyFault
Batterytemplow
Check the battery installation environment to ensure good heat •
dissipation.
Or ask for help from the installer, if it can not return to normal.•
Batterytemphigh
Check the battery installation environment to ensure good heat •
dissipation.
Or ask for help from the installer, if it can not return to normal.•
Bypass relay fault
.• Press the ESC" key to restart the inverter.
Or ask for help from the installer if itcannotreturntonormal.•
BMS_CellImblance
Battery Unbalanced Failure
• Please contact the battery supplier.
BE 009
BMS_CurSensor Fault
Battery current sensor fault
• Please contact the battery supplier.
BMS_Hardware Protect
Battery hardware protection failure
Please contact the battery supplier.•
Battery voltage sensor fault
Please contact the battery supplier.•
BMS_Relay Fault
Battery relay failure
Please contact the battery supplier.•
BE 015
BE 010
BE 011
BE 012
BE 013
BE 014
BMS_Circuit_Fault
BMS_ISO_Fault
BMS_VolSen_Fault
BMS_TemppSen_Fault
BE 022
BE 016
BE 017
BE 018
BE 019
BE 020
BE 021
BMS_Type_Unmatch
BMS_MFR_ Unmatch
BMS_Ver_ Unmatch
BMS_SW_ Unmatch
BMS_M&S_ Unmatch
BMS_CR_ NORespond
Number
BE 023
BMS_SW_ Protect
Battery circuit failure
.• Restart the battery
• Please contact the battery supplier.
Battery insulation failure
Check that the battery is properly grounded and restart the battery• .
Please contact the battery supplier.•
Temperature sensor failure
• Restart the battery.
Please contact the battery supplier.•
Battery type failure
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Battery version mismatch failure
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Batterymanufacturer did not match the fault
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Battery hardware and software mismatch failure
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Battery master slave control mismatches
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Battery charging request does not respond to a fault
• Upgrade the battery BMS software.
Please contact the battery supplier.•
Battery slave software protection failure
• Upgrade the battery BMS software.
Please contact the battery supplier.•
BMS_536_Fault
Battery fault-discharge over current fault
• Please contact the battery supplier.
BMS_SelfcheckErr
Over temperature in battery system
Please contact the battery supplier.•
BE 024
BE 025
DSP version error.
Check that the DSP1 version matches•
Or seek help from the installer if it can not return to normal.•