SOMFY J4 io - Page 19

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© 2013 Somfy SAS. All rights reserved. 06/2013
EN
9.1. Questions on the J4 io?
Observations Possible causes Solutions
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easily.
The remote control is not compatible.
Pairing and using a Situo mobile io VB/
Easy Sun io/Composio io/Smoove io remote
control.
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properly.
The angular travel is incorrectly set. Readjust the angular travel.
The"my" position is
not working.
The "my" position is cleared. Set the "my" position.
My "my" position
cannot be repeated.
The angular travel is incorrectly set.
Readjust the angular travel and then reset
the "my" favourite position.
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ladders.
No solution by adjusting the J4 io. Recall the
«my» position from the lower end limit.
The blind (or one of
several) does not
react as described
in the manual during
pairing or setting.
Pairing or setting has been not
executed correctly.
Only cut shortly the power and repeat the
procedure if necessary.
I have a wind sensor
and the blind rises to
the upper end limit
regularly or even
every hour
The sensor is paired/set.
There is radio interference or the sensor is
out of reach. Position the EVB - Slim receiver
for Variation io outside the head rail.
The battery of the Somfy io sunlight
sensor is weak.
Check whether the battery is weak and
replace it if necessary.
Despite the presence
of a wind sensor,
when it is windy, the
blind does not reach
the upper position.
The sensor is not paired/set.
Refer to the corresponding guide to pair/set
the sensor.
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position between the
end limits is accurate.
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ladders.
No solution by adjusting the J4 io. Recall the
«my» position from the lower end limit.