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Sonos ZonePlayer ZP100 - Installation Tips and Basic Troubleshooting; Basic Troubleshooting Steps and Guidance

Sonos ZonePlayer ZP100
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Installation Tips and Basic
Troubleshooting
Basic Troubleshooting
If a problem occurs, first check the solutions listed below. If you are unable to remedy
the problem by following these hints, go to the Sonos Service Center at http://
support.sonos.com, or telephone us at (800) 680-2345.
Warning: Under no circumstances should you try to repair the system yourself, as
this will invalidate the warranty. Do not open the system as there is a risk of electric
shock.
Problem Solution
The ZonePlayer Status
indicator is not lit and no
sound is produced when unit
is plugged in.
Check the insertion of the power cord plug.
The ZonePlayer Status
indicator is lit, but there is no
sound.
Make sure speakers are connected securely.
Make sure volume is set to a suitable level.
Make sure MUTE is not on.
Sound is produced from only
one speaker.
Make sure speaker is connected securely.
Make sure balance control is set correctly.
A

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