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Sound
Network (Internet/home)/apps
Remote control/accessories
Power
Connected devices
LED
[103] Troubleshooting
Start here
Self diagnostics
Software updates
If a full reset (restart) of the TV is required
Frequently Asked Questions for Troubleshooting
[104] Start here | Start here
Self diagnostics
Check if the TV is working properly.
Press (Input select) on the remote control and select [Help]. If [Help] does
not exist, select [Edit] and add [Help].
Select [Status & Diagnostics] — [Self diagnostics].
Hint
You can also check the following symptoms in [Status & Diagnostics].
[Internet connection diagnostics]
[External device connection diagnostics]
[Picture/Sound test]
If the problem persists, try the following.
Reset (restart) the TV. For details, refer to If a full reset (restart) of the TV is required.
Check and try Software updates.
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