20
Additional Information
Troubleshooting
If
you
experience
any
of
the following
difficulties
while
using
the
player, use this
troubleshooting
guide
to
help
remedy
the
problem
before
requesting repairs.
Should
any
problem
persist,
consult
your
nearest
Sony
dealer.
Power
The
power
is
not
turned
on.
..
Check that the AC power adaptor
is
connected securely (page 8).
..
Check that the rechargeable battery is
sufficiently charged (page 8).
The
rechargeable
battery
cannot
be
charged.
..
You cannot charge the rechargeable
battery when power is turned on. Set the
POWER switch to "OFF" (page 8).
Picture
There
is
no
picture/picture
noise
appears.
..
The disc
is
dirty or flawed (page 24).
..
The brightness is set at minimum. Set the
brightness
in
"LCD Mode" (page 15).
The
black
points
appear
and
the
red,
blue,
green
points
remain
on
the
LCD.
..
This is a structural property
of
the LCD
and not malfunction.
Sound
There
is
no
sound
.
..
The player
is
in pause mode or
in
slow
play mode.
..
The player
is
in fast forward
or
fast
reverse mode.
The
sound
volume
is
low.
..
The sound volume is low on some
OVDs. The sound volume may improve
if you set "Audio ORC" in "Audio
Setup" to "TV Mode" (page 18).
Operation
Nothing
happens
when
buttons
are
pressed.
..
The HOLD switch
is
not set
in
the
direction
of
the arrow (page 6).
The
disc
does
not
play.
..
If
the disc is turned over, a
"No
Disc" or
"Cannot play this disc." message
appears. Insert the disc with the playback
side facing down (page 11).
..
The disc
is
not set until it clicks
(page 11).
..
The disc that cannot be played
is
inserted. Check the region code matches
the player, and that the disc has been
finalized (page 25).
..
Parental Control has been set. Change
the setting (page 19).
..
Moisture has condensed inside the player
(page 23).
The
player
starts
and
stops
playing
the
disc
automatically.
..
The disc features an auto playback
function.
..
While playing discs with an auto pause
signal, the player stops playback at the
auto pause signal.
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