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Sony DVP-NS355 - Service Manual

Sony DVP-NS355
82 pages
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RMT-D165A/RMT-D165P/RMT-D166P
SERVICE MANUAL
CD/DVD PLAYER
System
Laser: Semiconductor laser
Signal format system: NTSC
Audio characteristics
Frequency response: DVD VIDEO (PCM
96 kHz): 2 Hz to 44 kHz (±1.0 dB)/
DVD VIDEO (PCM 48 kHz): 2 Hz to
22 kHz (±0.5 dB)/CD: 2 Hz to 20 kHz
(±0.5 dB)
Signal-to-noise ratio (S/N ratio): 115 dB
Harmonic distortion: 0.003%
Dynamic range: DVD VIDEO: 103 dB/
CD: 99 dB
Wow and flutter: Less than detected value
(±0.001% W PEAK)
Outputs
(Jack name: Jack type/Output level/
Load impedance)
LINE OUT (AUDIO): Phono jack/
2 Vrms/ 10 kilohms
DIGITAL OUT (COAXIAL): Phono jack/
0.5 Vp-p/75 ohms
COMPONENT VIDEO OUT
(Y, PB, PR): Phono jack/Y: 1.0 Vp-p/
PB, PR: 0.65 Vp-p/75 ohms
LINE OUT (VIDEO): Phono jack/
1.0 Vp-p 75 ohms
S VIDEO OUT: 4-pin mini DIN/Y:
1.0 Vp-p, C: 0.286 Vp-p/75 ohms
General
Power requirements:
120 V AC, 60 Hz
110-240 V AC, 50/60 Hz
See page 5 for further information
Power consumption: 11 W
Dimensions (approx.): 430 × 43 ×
237.7 mm (17 × 2
11
/16 × 9
1
/2 in.)
(width/height/depth) incl. projecting
parts
Mass (approx.): 1.95 kg (4
1
/3 lb)
Operating temperature: 5°C to 35°C
(41°F to 95°F)
Operating humidity: 25% to 80%
SPECIFICATIONS
Supplied accessories
See page 17
Specifications and design are subject to
change without notice.
ENERGY STAR
is a U.S. registered
mark.
As an ENERGY STAR
Partner, Sony
Corporation has determined that this
product meets the ENERGY STA R
guidelines for energy efficiency.
Canada Model
PX Model
Mexico Model
Latin Model
Brazil Model
Hong Kong Model
GA Model
Taiwan Model
Korea Model
Saudi Arabia Model
Middle East Model
India Model
Australia Model
China Model
Argentina Model
US Model
Iran Model
DVP-NS575P
DVP-NS355/NS501P/NS507P/NS525P/NS575P/NS585P
Notes: US and Canada model only
Photo : DVP-NS575P
RMT-D165P
Brazil Model
DVP-NS355
China Model
DVP-NS507P/NS525P/NS585P
Middle East Model
DVP-NS585P
US Model
DVP-NS501P

Table of Contents

Other manuals for Sony DVP-NS355

Questions and Answers

  • P
    Penny NavarroAug 12, 2025
    Why is there no sound coming from my Sony DVP-NS355?
    • E
      Emily NixonAug 12, 2025
      If there is no sound from your Sony DVD Player, it could be due to several reasons. The connecting cord might be damaged, so try reconnecting it securely. Also, if the audio signal does not come through the DIGITAL OUT (COAXIAL) jack, check the audio settings. Note that while playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select '2:STEREO,' '2:1/L,' or '2:2/R.'
  • S
    sbrooksAug 16, 2025
    Why is there no picture on my Sony DVP-NS355?
    • A
      Amy WilsonAug 16, 2025
      If there's no picture or picture noise appears on your Sony DVD Player, the connecting cords may be damaged, so try reconnecting them securely. Also, check the connection to your TV and switch the input selector on your TV. If you set the NORMAL/PROGRESSIVE switch to PROGRESSIVE on the rear panel, even though your TV cannot accept the progressive signal, set the NORMAL/PROGRESSIVE switch to NORMAL. Set to the PROGRESSIVE only when you connect your TV to the player's COMPONENT VIDEO OUT jacks using a COMPONENT VIDEO cord.
  • S
    Summer HayesAug 20, 2025
    How to fix sound distortion on Sony DVP-NS355 DVD Player?
    • B
      Brittany CamachoAug 20, 2025
      If sound distortion occurs on your Sony DVD Player, set 'AUDIO ATT' in 'AUDIO SETUP' to 'ON'.
  • K
    Kathryn FernandezAug 23, 2025
    What to do if the disc tray does not open and “TRAY LOCKED” appears on the front panel display of my Sony DVP-NS355 DVD Player?
    • C
      carla24Aug 23, 2025
      Contact your Sony dealer or local authorized Sony service facility.
  • C
    candacewoodAug 27, 2025
    Why can't I change the language on my Sony DVP-NS355 DVD Player?
    • M
      Mrs. Jessica CarlsonAug 27, 2025
      If the language for the sound track cannot be changed on your Sony DVD Player, it may be because multilingual tracks are not recorded on the DVD being played, or the DVD prohibits the changing of the language for the sound track. Try using the DVD’s menu instead of the direct selection button on the remote.
  • N
    Nicholas SimonAug 31, 2025
    What to do if the subtitle language cannot be changed on Sony DVD Player?
    • C
      Chelsea ValdezAug 31, 2025
      If the subtitle language cannot be changed or turned off on your Sony DVD Player, it may be because multilingual subtitles are not recorded on the DVD being played, or the DVD prohibits the changing of subtitles. Try using the DVD’s menu instead of the direct selection button on the remote.
  • A
    aaronbergSep 4, 2025
    Why can't I change the angles on my Sony DVD Player?
    • M
      Molly McmahonSep 4, 2025
      If the angles cannot be changed on your Sony DVD Player, it may be because multi-angles are not recorded on the DVD being played, or the DVD prohibits changing of the angles. Try using the DVD’s menu instead of the direct selection button on the remote.
  • M
    martineztaylorSep 7, 2025
    Why are 5 numbers or letters displayed on the screen of my Sony DVP-NS355 DVD Player?
    • J
      Jenna CastilloSep 8, 2025
      The self-diagnosis function was activated.

Summary

SPECIFICATIONS

System

Basic system configuration and signal format.

Audio characteristics

Details on frequency response, S/N ratio, and distortion.

Outputs

Lists audio and video output jack types and specifications.

General

Covers power requirements, dimensions, mass, and operating conditions.

SAFETY CHECK-OUT

Leakage Test

Procedures to test AC leakage from exposed metal parts to ground.

Unleaded Solder

Properties and handling of unleaded solder.

GENERAL

Precautions

Safety and operational guidelines for using the player.

Hookups

Guides on connecting the player to various devices.

Playing Discs

Instructions for playing different disc types and modes.

SERVICE NOTE

Disc Removal Procedure (at POWER OFF)

Step-by-step guide to remove a disc when the player is off.

Caution Point on the PWB IF-112

Specific handling caution for the IF-112 circuit board.

SECTION 1 GENERAL

Index to Parts and Controls

Reference to player components and their page numbers.

Guide to the Control Menu Display

Hookups

Hooking Up the Player

Instructions for connecting the player to a TV or audio system.

Step 1: Unpacking

Checks for included items after unpacking.

Step 2: Inserting Batteries into the Remote

Guide for inserting batteries into the remote control.

Step 3: Connecting the Video Cords

How to connect video cables to the player and TV.

Hookups (cont.)

Step 4: Connecting the Audio Cords

Guide for connecting audio cables to various audio systems.

A Connecting to your TV

Connecting the player to a TV for sound output.

Hookups (cont. 2)

Step 5: Connecting the Power Cord

Connecting the player to a power source.

Step 6: Quick Setup

Basic setup adjustments for language and display.

Playing Discs

Playing Discs

General instructions for playing discs.

Locking the disc tray (Child Lock)

How to lock the disc tray to prevent access.

Resuming Playback from the Point Where You Stopped the Disc (Multi-disc Resume)

Playing VIDEO CDs with PBC Functions (PBC Playback)

Various Play Mode Functions (Program Play, Shuffle Play, Repeat Play, A-B Repeat Play)

Searching for a Scene

Playing one frame at a time (Freeze Frame)

Method to view playback frame by frame.

Searching for a Title;Chapter;Track;Scene, etc.

How to search for content by title, chapter, track, or scene.

Viewing Information About the Disc

Checking the Playing Time and Remaining Time

Displaying playback time and disc remaining time.

Checking the play information of the Disc

Viewing disc text, MP3 track names, and bit rates.

Sound Adjustments

Changing the Sound

Selecting audio tracks, languages, and channel outputs.

TV Virtual Surround Settings (TVS)

Enabling virtual surround sound effects.

Enjoying Movies

Changing the Angles

Switching between multiple camera angles on a DVD.

Displaying the Subtitles

Turning subtitles on/off or changing language.

Adjusting the Playback Picture (CUSTOM PICTURE MODE)

Adjusting picture settings like contrast and brightness.

Playing a DATA CD

Selecting an album from a DATA CD

Browsing and selecting albums on a DATA CD.

Selecting an MP3 audio track from a DATA CD

Choosing specific MP3 tracks for playback.

Selecting a JPEG image file from a DATA CD

Browsing and selecting JPEG image files.

Playing Audio Tracks and Images as a Slideshow with Sound

Creating a slideshow with synchronized audio.

Playing a DATA CD (cont.)

Specifying the slideshow duration

Setting the display time for each image in a slideshow.

Selecting an effect for image files in the slideshow

Applying visual effects to slideshow images.

Using Various Additional Functions

Locking Discs (CUSTOM PARENTAL CONTROL, PARENTAL CONTROL)

Setting playback restrictions using parental control features.

Using Various Additional Functions (cont.)

Parental Control (limited playback)

Setting playback limits based on age or rating.

Controlling Your TV with the Supplied Remote

Using the player's remote to control TV functions.

Settings and Adjustments

Using the Setup Display

Navigating menus to configure player settings.

Settings for the Display (SCREEN SETUP)

Adjusting display-related options like TV type and aspect ratio.

Setting the Display or Sound Track Language (LANGUAGE SETUP)

Configuring on-screen display, menu, audio, and subtitle languages.

Settings and Adjustments (cont.)

Custom Settings (CUSTOM SETUP)

Configuring playback-related and other custom options.

Settings for the Sound (AUDIO SETUP)

Adjusting audio output and sound processing settings.

Setting the digital output signal

Configuring audio signal output via digital jacks.

Troubleshooting

Power

Solutions for power-related issues.

Picture

Troubleshooting steps for picture display problems.

Sound

Solutions for audio output and sound quality issues.

Troubleshooting (cont.)

The remote does not function.

Steps to resolve remote control issues.

The disc does not play.

Troubleshooting for discs that do not play.

The player does not operate properly.

General troubleshooting for abnormal player operation.

Additional Information

Self-diagnosis Function (When letters;numbers appear in the display)

Interpreting and resolving self-diagnosis error codes.

Glossary

Definitions of technical terms used in the manual.

Specifications

SECTION 2 DISASSEMBLY

2-1. UPPER CASE

Procedure for removing the top outer casing.

2-2. FRONT PANEL ASSEMBLY

Steps to disassemble the front panel.

SECTION 2 DISASSEMBLY (cont.)

2-3. LOADING ASSEMBLY

Procedure for disassembling the disc loading mechanism.

SECTION 2 DISASSEMBLY (cont. 2)

2-4. OPTICAL DEVICE (KHM-310 AAA)

Steps for removing and handling the optical pickup device.

SECTION 2 DISASSEMBLY (cont. 3)

2-5. DC MOTOR and MS-203 BOARD

Disassembly instructions for the DC motor and MS-203 board.

2-6. MV-044 BOARD

Procedure for removing the main MV-044 circuit board.

SECTION 2 DISASSEMBLY (cont. 4)

2-7. SWITCHING REGULATOR

Steps for accessing and disassembling the switching regulator.

SECTION 2 DISASSEMBLY (cont. 5)

2-8. INTERNAL VIEWS

Visual overview of the player's internal components.

SECTION 2 DISASSEMBLY (cont. 6)

2-9. CIRCUIT BOARDS LOCATION

Diagram showing the placement of main circuit boards.

SECTION 3 BLOCK DIAGRAMS

3-1. OVERALL BLOCK DIAGRAM

A high-level overview of the player's functional blocks.

SECTION 3 BLOCK DIAGRAMS (cont.)

3-2. SYSTEM CONTROL;SIGNAL PROCESSOR BLOCK DIAGRAM

Detailed block diagram of the system control and signal processing.

SECTION 3 BLOCK DIAGRAMS (cont. 2)

3-3. RF;SERVO BLOCK DIAGRAM

Block diagram illustrating the RF and servo control systems.

SECTION 3 BLOCK DIAGRAMS (cont. 3)

3-4. AUDIO BLOCK DIAGRAM

Block diagram detailing the audio processing circuitry.

SECTION 3 BLOCK DIAGRAMS (cont. 4)

3-5. VIDEO BLOCK DIAGRAM

Block diagram showing the video signal processing paths.

SECTION 3 BLOCK DIAGRAMS (cont. 5)

3-6. INTERFACE CONTROL BLOCK DIAGRAM

Block diagram of the interface control functions.

SECTION 3 BLOCK DIAGRAMS (cont. 6)

3-7. POWER BLOCK DIAGRAM

Block diagram of the power supply regulation circuits.

SECTION 4 PRINTED WIRING BOARDS AND SCHEMATIC DIAGRAMS

4-1. FRAME SCHEMATIC DIAGRAM

Overall schematic layout of the player's main sections.

4-2. PRINTED WIRING BOARDS AND SCHEMATIC DIAGRAMS

Reference to specific board diagrams and schematics.

4-3. WAVEFORM

Diagrams showing signal waveforms for testing.

MV-044 PRINTED WIRING BOARD

IF-112 PRINTED WIRING BOARD

POWER BLOCK (SRV1487 UC) PRINTED WIRING BOARD

POWER BLOCK (SRV1501 WW) PRINTED WIRING BOARD

SECTION 5 IC PIN FUNCTION DESCRIPTION

5-1. SYSTEM CONTROL PIN FUNCTION (MV-044 BOARD IC201)

Detailed pinout and function for IC201 on the MV-044 board.

SECTION 6 TEST MODE

6-1. GENERAL DESCRIPTION

Introduction to test modes for diagnosis and adjustment.

6-2. STARTING TEST MODE

Procedure to enter the player's test mode.

6-3. DRIVE MANUAL OPERATION

Menu for manual control of drive functions within test mode.

6-4. MIRROR TIME ADJUSTMENT

Steps for adjusting mirror time for CD and DVD discs.

SECTION 6 TEST MODE (cont.)

6-6. IF CON SELF DIAGNOSTIC FUNCTION

Testing the IF-112 board's self-diagnostic capabilities.

2. OPERATION OF SELF CHECK MODE

How to initiate and operate the self-check mode.

SECTION 6 TEST MODE (cont. 2)

2-3. Each Self Check Function

Details on testing specific functions within self-check mode.

2-3-1. FLD and LED AII ON

Test for the front display and LEDs.

SECTION 6 TEST MODE (cont. 3)

2-3-4. Communication Monitoring Display

Monitoring communication status between units.

SECTION 6 TEST MODE (cont. 4)

2-3-6. FLD Grid Test Display and SHUTTLE Click Operation Test

Testing FLD grids and shuttle control sequence.

2-3-7. LED Test Display

Testing the operation of the unit's LEDs.

SECTION 7 ELECTRICAL ADJUSTMENT

7-1. POWER SUPPLY ADJUSTMENT

Procedures for adjusting and verifying power supply voltages.

SECTION 8 REPAIR PARTS LIST

8-1. EXPLODED VIEWS

Visual diagrams showing parts breakdown.

8-1-1. MAIN SECTION

Exploded view of the main mechanical section.

SECTION 8 REPAIR PARTS LIST (cont.)

8-1-2. MECHANISM DECK ASSEMBLY

Exploded view of the disc loading mechanism.

8-2. ELECTRICAL PARTS LIST

Sony DVP-NS355 Specifications

General IconGeneral
Frequency response CD2 - 20000 Hz
Audio dynamic range CD99 dB
Frequency response DVD2 - 44000 Hz
Audio dynamic range DVD103 dB
Signal-to-Noise Ratio (SNR)115 dB
Product colorSilver
Dimensions (WxDxH)430 x 237.7 x 43 mm
Power requirementsAC220-240V, 50/60Hz
Operating temperature (T-T)5 - 35 °C
Operating relative humidity (H-H)25 - 80 %
Power consumption (standby)0.1 W
Power consumption (typical)11 W
Weight and Dimensions IconWeight and Dimensions
Weight1950 g

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