Emma User Guide 26
2. Make sure that the phone battery is fully charged.
3. Power off the phone.
4. Remove and re-insert the phone battery.
5. Connect the phone to the connector/cable. If it is a USB-connected phone,
press and hold the C-button (or equivalent) on the phone when connecting.
6. Wait for the identification to finish.
7. If you see the customization service you want in the Service list go to step 8.
Otherwise click Server Search in Service details.
8. Click on the customization service you want in the Service list.
9. Click Apply service in Service Details.
10. Wait for the service to finish.
11. Disconnect the phone from the connector.
12. Power on the phone to make sure it works.
13. If a Customize service has been used (not Quick Customize) an Activation
service must be run.
Running an Activation Service
There are two different Activation Services supported by Emma and which of them
to use depends on phone model. If you are not sure which Activation Service to use
assume Flash Mode Activation and if no Activation Script available with this approach
it is Phone Mode Activation that should be used.
Flash Mode Activation
(most of the newer models)
1. Connect a connector to you computer.
2. Make sure that the phone battery is fully charged.
3. Remove the phone battery.
4. Remove the SIM Card.
5. Reinsert the battery.
6. Connect the phone to the connector/cable. If it is a USB-connected phone,
press and hold the C-button (or equivalent) on the phone when connecting.
7. Wait for identification to start.
8. If you see the Activation service in the Service list go to step 9. Otherwise click
on Server Search in Service details.
9. Click on the Customization Activation service in the Service list.
10. Click Apply service in Service Details.
11. If it is the first Activation service you are running you must enter the USB
activation dongles PIN code (later Activation services will not require the dongle
PIN code until Emma is restarted).
12. Wait for the service to finish.
13. Disconnect the phone from the connector.
14. Power on the phone.
15. Press >*<<*<* on the phone to go to the Service menu.
16. In the Service menu, go to Service info > SIM lock and check that the locks
are unlocked. Most locks will be unlocked after the Activation. If the locks are
locked and the digits are all zeroes, then the Activation has failed.
17. Power off the phone.
Phone Mode Activation
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