Help Guide | You can connect to the Internet, but not to certain apps and services.
08-06_09.html[3/31/2021 7:22:06 AM]
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You can connect to the Internet, but not to certain apps and services.
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You can connect to the Internet, but
not to certain apps and services.
The date and time settings of this TV may be incorrect. Depending on
certain apps and services, you may not be able to connect to those
apps and services if the time is incorrect.
If the time is incorrect, press the
(Quick Settings) button on the
remote control, then select [Settings] — enable [Automatic date &
time] in [System] — [Date & Time].
Check that the LAN cable and AC power cord (mains lead) of the
router/modem has been properly connected.
Your router/modem must first be setup to connect to the Internet.
Contact your Internet service provider for router/modem settings.
Try using apps later. The app content provider’s server may be out of
service.
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
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Troubleshooting
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Network (Internet/home)/apps
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You can connect to the Internet, but not to certain apps and services.
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