Ghosting or double images appear. 339
Only snow noise or a black picture appears on the screen. 340
There is picture or sound noise when viewing an analog TV channel.
341
Some channels are blank. 342
Poor reception or poor picture quality with digital broadcasts. 343
You cannot view digital channels. 344
You cannot receive or select channels. 345
Some digital cable channels are not displayed. 346
Broadcast HD formats have poor quality. 347
Sound 216
No sound but good picture. 348
Audio noise. 349
No audio or low audio with a home theater system. 350
Distorted sound. 352
You want to output sound from the headphones/Bluetooth audio device and
audio system/TV speakers at the same time. 353
You are concerned about a delay between the picture and sound.
355
No TV sounds such as operation sound or audio response. 357
You cannot establish an eARC connection. 358
You cannot use voice search with the built-in MIC (only TVs with a built-in
MIC). 359
You can hear a slight noise from the TV speakers (only models with TV center
speaker mode). 360
Network (Internet/home)/apps 218
The TV cannot connect to theInternet/Network. 231
The picture and/or sound quality from streaming apps is poor. 361
Your TV cannot connect to the server. 363
You can connect to the Internet, but not to certain apps and services.
364
Remote control/accessories 219
The remote control does not operate. 366
You want to disable the remote control backlight. (only remote controls that
feature backlight) 370
Power 220
The TV cannot be turned off using the remote control. 371
The TV turns off automatically. 373
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