The pairing information and other settings are retained.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
About the instruction manual video
Watch the video for how to reset (audio explanation is not available).
https://rd1.sony.net/help/mdr/mov0071/h_zz/
Related Topic
Initializing the headset to restore factory settings
5-056-451-11(2) Copyright 2024 Sony Corporation
Note
Do not release your finger from the reset button on the charging case while the indicator (orange) is flashing. If you release
your finger, the headset will be initialized.
Check that the indicator turns off and then release your finger.
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