2010 Geno/Grinder
Page 27 of 28 SPEX® SamplePrep LLC July 2014
11.0 WARRANTY
SPEX SamplePrep LLC guarantees its products against defects in materials or workmanship
for one year from the date of original shipment. Repairs, replacements, or parts are
guaranteed for 30 days or for the remaining original warranty period (whichever is greater)
for the item that was repaired or replaced. Items not produced by SPEX SamplePrep LLC
carry the manufacturer’s warranty only.
The warranty excludes wear parts. These are parts that wear out through use and must be
replaced periodically for proper operation. Geno/Grinder wear parts include the timing belt
and ball slide. In the event that these or other parts require service, please contact SPEX
SamplePrep to arrange a return shipment.
The customer pays return freight for warranty claims. If the warranty claim is valid, SPEX
SamplePrep will pay return freight to the customer. However, SPEX SamplePrep reserves
the right to judge whether a malfunction during the warranty period is due to defects in
materials or workmanship, or to wear, negligence, or misuse.
11.1 Product Specifications
Every effort has been made to provide complete and accurate product operation and
information in this manual. However, since specifications are subject to change without
notice, changes may be made from time to time to improve the performance of the
product. Therefore slight changes that are not reflected in the current illustrations should
be considered minor and inconsequential for the purposes of this operating manual.
11.2 To Arrange A Return Shipment
We want you to be happy with whatever you purchase from SPEX SamplePrep. Please bring
any problem to our attention, but please DO NOT RETURN any item before contacting us for
a Return Authorization Number and instructions. Unauthorized returns will be refused.
Cost for all return transportation is the responsibility of the customer. Credit for returned
merchandise will be issued only after goods have been received and inspected. Returned
goods are subject to a 25% restocking charge up to a maximum of $200.00.
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