Duplicate User Names and Extension Numbers
It is essential that duplicate User Names and Extension Numbers are not used on a system. To ensure
that duplicates have not been entered, within Manager Assist, select System Utilities and then Sorted.
This page will highlight entries where an identical name or extension number exists. It is also useful for
quickly viewing which physical analogue port or PCS IP Phone a User is assigned to and ensuring that the
Phone port has not been assigned to more than one User.
Where multiple Call Servers are being run on one system the User Location facility will verify to which Call
Server Users are registered. To view this facility, with Manager Assist, select System Utilities and then
User Locations.
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