Setting up PPP ............................................................................................................................................. 268
Setting up Bandwidth on Demand (BOD) ................................................................................................ 269
Maintenance & Troubleshooting ................................................................................................................... 270
Manager Assist ........................................................................................................................................... 270
System Access ............................................................................................................................................. 272
Importing and Exporting the Configuration .............................................................................................. 273
Reset Switch ................................................................................................................................................ 281
Powering down a Call Server ..................................................................................................................... 282
Rebooting a module .................................................................................................................................. 283
Backing up the Database ........................................................................................................................... 283
Upgrading the System ................................................................................................................................ 286
Initial Configuration Boot Menu ................................................................................................................ 297
Accessing the log files ................................................................................................................................ 298
Using Setnet ............................................................................................................................................... 299
Using Telnet ................................................................................................................................................ 300
Field Descriptions ............................................................................................................................................ 302
Manage Company ...................................................................................................................................... 302
Users ........................................................................................................................................................... 302
Departments ............................................................................................................................................... 313
Groups ......................................................................................................................................................... 320
Time Plans ................................................................................................................................................... 321
Contacts ...................................................................................................................................................... 322
Meet Me Conference ................................................................................................................................. 324
Dial Plans ..................................................................................................................................................... 325
Companies .................................................................................................................................................. 331
Trunks .......................................................................................................................................................... 332
Trunk Groups .............................................................................................................................................. 336
DDI Plans ..................................................................................................................................................... 337
LCR Plans ..................................................................................................................................................... 337
Voicemail Ports ........................................................................................................................................... 338
Music Channels .......................................................................................................................................... 340
Events .......................................................................................................................................................... 341
VXML Scripts ................................................................................................................................................ 341
Auto Attendant ........................................................................................................................................... 343
Modules ...................................................................................................................................................... 343
Phones ........................................................................................................................................................ 350
Unassigned Phones ................................................................................................................................... 353
Unassigned Modules ................................................................................................................................. 354
System ......................................................................................................................................................... 354
Licences ...................................................................................................................................................... 355
Administrators ............................................................................................................................................. 355
Utilities ........................................................................................................................................................ 356
Area Codes .................................................................................................................................................. 357
WAN Links ................................................................................................................................................... 357
Index ................................................................................................................................................................ 361
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