SPM U-go - Troubleshooting Guide; Appliance Does Not Cool or Cools Partially (Compressor Running); Appliance Does Not Cool or Cools Partially (Compressor Not Running); Appliance is Noisy

Ausgabedatum: März 2016 Revision: 2 Seite: 50/80
13. TROUBLESHOOTING GUIDE
Problem Possible cause Solution
The appliance does not
cool, or cools only
partially, and the
compressor is running
• The space around the appliance is
inadequate for ventilation
• The appliance is operating in wash
mode
• The fan is not functioning
• There is a loss of coolant
• Allow at least 20 cm of free space around
the appliance and place it away from
other heat sources
• Turn on the cooling system by turning off
wash mode and activating cooling mode
• Check the electrical connections, if
necessary replace the fan
• Find the leak, eliminate it and recharge
the system
The appliance does not
cool, or cools only
partially, and the
compressor is not
running
• Electrical components of the
compressor are not functioning
• Some electrical connections are
disconnected
•
Defective compressor
• Replace non-functioning components
• Check electrical connections
• Replace the compressor
The appliance is noisy • The beater and its components
have not been installed correctly
• The contact between the beater
shaft and the bushing of the rear
seal has not been lubricated
• The fan blades are impacting
internal components
• Dismantle the beater and reassemble the
parts correctly
• Dismantle the beater and lubricate shaft
and bushing
• Check and adjust
The main switch is in the
ON position but the
appliance does not run
• The front flange has not been
positioned correctly
• Some electrical connections are
disconnected
• The switch is broken
• The electronic panel is defective
•
The agitator motor is defective
• Correctly position the front flange
• Check electrical connections
• Replace the switch
• Replace the electronic panel
• Replace the agitator motor
The appliance leaks from
the front outlet pipe
• The contact between the beater
shaft and the bushing of the rear
seal has not been lubricated
• Remove the beater and lubricate shaft
and bushing
The appliance is running
and the top tank is filled
with liquid product but
nothing comes out of
the tap
• The mix flow regulator is in the
closed position
• The mix in the cylinder is too dense
• Open the mix flow regulator
• Establish why the mixture thickens
excessively, resolve the problem and
restart the appliance replacing the mix.
The tap is leaking • The tap has not been reassembled
correctly
• The movement of the tap is
impeded
• The o-ring seals are damaged or
worn
• Dismantle and reassemble the tap
correctly
• Clean the tap and its housing and
lubricate with the vaseline supplied
• Replace the o-rings
The beater does not turn • The front flange is not mounted
correctly
• Some electrical connections are
disconnected
• The electronic panel is defective
•
The agitator motor is defective
• Mount the front flange correctly
• Check electrical connections
• Replace the electronic panel
• Replace the agitator motor
The beater is noisy
during rotation
• The beater, scrapers and/or rear
seal bushing are not fitted correctly
• Remove and install the mixing unit
components correctly
Buttons do not respond
to being pressed
• The keypad is defective
• The electronic panel is blocked or
defective
• Replace the keypad
• Turn the appliance off and on and if the
problem persists, replace the panel
NOTE: The following procedures must
be performed by qualified technical
staff