Getting Started
1–2 Padlock Service Manual
TECHNICAL SUPPORT
Support
services
When you have a question about a B Series Padlock, your first resource
for help is the B Series Padlock Service Manual. If you cannot find a
satisfactory answer, contact your local BEST representative.
Telephone
technical
support
A factory-trained Certified Product Specialist (CPS) is available in your
area whenever you need help. Before you call, however, please make
sure you are where the padlock is, and that you are prepared to give the
following information:
■ what happened and what you were doing when the question arose
■ what you have done so far to answer the question.
Best Access Systems Representatives provide telephone technical
support for all B Series products. You may locate the representative
nearest you by calling (317) 849-2250 Monday through Friday, between
7:00 a.m. and 4:00 p.m. eastern standard time; or visit the web page,
www.bestaccess.com.