Stannah MIDILIFT SL - WARRANTY PROMISE; Our Guarantee

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Our Guarantee
Our GuaranteeOur Guarantee
Our Guarantee
Stannah Lifts Ltd is pleased to guarantee our materials and workmanship, and provide
a maintenance and breakdown service, supplied by our sister company Stannah Lift
services, for a period of 12 months from completion of installation and handover of
the lift*, as follows:
 We will provide regular planned maintenance visits at the frequency agreed in the
contract, subject to suitable access to the lift within normal working hours.
 We will provide a full breakdown service within normal working hours, unless
caused by misuse, abuse, accidental damage or other matters outside of our
control, in which case it will be chargeable. Normal working hours are Monday to
Thursday 8.00am to 4.45pm, Friday 8.00am to 3.45pm. Evening and weekend
breakdowns will be charged at a premium rate, unless included within the contract.
 Should any defect in workmanship or material become evident within such period
or in any part delivered under this contract, we undertake to repair or replace the
defective part, as soon as possible during normal working hours.
 Our Guarantee does not cover repairs, replacements or adjustment which may be
required as a result of ordinary wear and tear, wilful or accidental damage,
misuse, neglect or any other cause beyond our control.
 Lifting platforms must be regularly serviced by a technically competent Lift Engineer.
For the external option on our Midilift SL/GL, we require that at least four service
visits are carried out at regular intervals annually in order to preserve the five year
anti corrosion warranty. Claims cannot be accepted for corrosion that occurs as a
result of misuse, neglect, unauthorised alterations or improperly repaired paintwork.
 The address and telephone number of your nearest Service Branch is on the
‘Completion Notice’ and a full list of all service branches is included in this User
Manual and on our website www.stannahlifts.co.uk.
*Our external products are also covered by a five year anti corrosion warranty.
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