Starkey BTE R - Auto Alert Sensitivity; Indicators

Fall Alert | 27 26 | Fall Alert
Auto Alert Sensitivity
You can adjust your Auto Alert Sensitivity in the
Thrive app. Increasing the sensitivity may increase the
likelihood of detecting a fall. Decreasing the sensitivity
may help reduce the probability of false alerts.
WARNING: Decreasing the Auto Alert Sensitivity may
prevent some falls from being detected by your Fall
Alert system.
For example, Auto Alert may not detect a fall if:
• The Sensitivity setting is not appropriate for
the user.
• The fall is very slow, or you slide down gradually.
• You get up and begin walking immediately after
a fall.
As a reminder, you can initiate a Manual Alert if Auto
Alert does not detect a fall. Manual Alert must be
configured by your hearing professional before it can
be used.
WARNING: Auto Alert may initiate false alerts. To
prevent false-alert text messages from being sent to
your contact(s), you may cancel the alert from either
your smartphone or by pressing the user control on
either hearing aid.
Indicators
Speech indicators will play through your hearing
aid(s) when:
• You have successfully initiated a Manual Alert.
• A fall has been automatically detected.
• At least one contact has confirmed receipt of
the alert text message.
• You have successfully cancelled an alert via the
user control on the hearing aid.
A tonal indicator will play through your hearing
aid(s) when:
• There has been a communication failure during
the transmission of an alert text message.
• There has been a communication failure during
the cancellation of an alert text message.
WARNING: To reduce Fall Alert communication
failures:
• Your hearing aid(s) need to be powered on,
paired and connected with your smartphone
using Bluetooth
®
connectivity.
• The mobile device must be powered on, with
the Thrive app open (in the foreground or
background).
• The mobile device must have a connection to
the internet (via a cellular network or WiFi).