36 | Hearing Aid Care
Helpful Hints
• Make sure the custom earmold or earbud and
tubing are completely dry before reconnecting
to your hearing aid earhook�
• When not wearing your hearing aids, open the
battery door to allow any moisture to evaporate�
• Do not take apart your hearing aids or insert the
cleaning tools inside them�
• When not in use, remove the batteries
completely; place your hearing aids in the storage
container and store:
− In a dry, safe place
− Away from direct sunlight or heat to avoid
extreme temperatures
− Where you can easily find them
− Safely out of reach of children and pets
Service and Repair
If, for any reason, your hearing aid does not operate
properly, do NOT attempt to fix it yourself� Not only
are you likely to violate any applicable warranties or
insurance, you could easily cause further damage�
Should your hearing aid fail or perform poorly, check
the guide on the next page for possible solutions� If
problems continue, contact your hearing professional
for advice and assistance� Many common problems
may be solved right in your hearing professional’s
office or clinic�