Starkey BTE Series - Troubleshooting Guide

Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Blocked earmold/
tubing/earbud
Clean earmold and
tubing
Hearing change
Contact your hearing
professional
Debris buildup
Clean microphone
and earmold with
brush
Inconsistent
Performance
Low battery Replace battery
Blocked earmold/
tubing/earbud
Clean earmold and
tubing
Unclear,
Distorted
Performance
Low battery Replace battery
Blocked earmold/
tubing/earbud
Clean earmold and
tubing
Hearing aid needs
repair/maintenance
Contact your hearing
professional
Dead
Low battery Replace battery
Blocked earmold/
tubing
Clean earmold and
tubing
Crimped tubing
Contact your hearing
professional
Hearing Aid Care | 37