Sterling Ruby User Manual

XIV. GUARANTEE
A. YOUR GUARANTEE
The guarantee form is included in the Sunrise Pack, please fill in the relevant details and
return to us to register your entitlement.
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
B. WARRANTY CONDITIONS
1. The repair or replacement will be carried out by an authorised Sunrise Medical
Dealer/Service Agent.
2. To apply the warranty conditions should your wheelchair require attention under
these arrangements, notify the designated Sunrise Medical Service Agent immediately
giving full information about the nature of the difficulty. Should you be operating the
wheelchair away from the locality of the designated Sunrise Medical Service Agent
work under the “Warranty Conditions” will be carried out by any other Service Agent
designated by the manufacturer.
3. Should any part of the wheelchair require repair or replacement as a result of specific
manufacturing or material defect within two years from the date on which the pos-
session of the wheelchair was transferred to the original purchaser, and subject to it
remaining within that ownership, the part or parts will be repaired or replaced com-
pletely free of charge if returned to the authorised Service Agent.
Note: This guarantee is not transferable.
4. Any repaired or replaced part will benefit from these arrangements for the balance of
the warranty period applicable to the wheelchair.
5. Parts replaced after the original warranty has expired are covered for a further twelve
months.
6. Items of a consumable nature will not generally be covered during the normal warran-
ty period unless such items have clearly suffered undue wear as a direct result of an
original manufacturing defect. These items include amongst others upholstery, tyres,
inner tubes, and similar parts.
7. The above warranty conditions apply to all wheelchair parts, for models purchased at
full retail price.
8. Under normal circumstances, no responsibility will be accepted where the wheelchair
has required repair or replacement as a direct result of–
a. The wheelchair or part not having been maintained in accordance with the manu-
facturer’s recommendations, where such exist. Or failing to use only the specified
original equipment parts.
b. The wheelchair or part having been damaged by neglect, accident or improper use.
c. The wheelchair or part having been altered from the manufacturer’s specifications,
or repairs having been attempted prior to the Service Agent being notified.
Please keep a note of your local Service Agent’s address and telephone number in the space
provided. In the event of a breakdown, contact them and try to give all relevant details so
they can help you quickly.
The wheelchair shown and described in this manual may not be exactly the same in every
detail as your own model. However, all instructions are still entirely relevant, irrespective of
detail differences.
The manufacturer reserves the right to alter without notice any weights, measurements, or
other technical data shown in the manual. All figures, measurements, and capacities shown
in this manual are approximate, and do not constitute specifications.
Please remember to fill in and post the guarantee registration card enclosed with this man-
ual. Sunrise Medical Limited recommend that you do not undertake maintenance tasks other
than those explained in this manual. Your local authorised Sunrise Medical service agent is
fully trained by Sunrise Medical to carry out detailed maintenance as and when required.
Use only genuine Sunrise Medical replacement parts.
XIV. Guarantee
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Your local service agent:
Your local service agent:

Sterling Ruby Specifications

General

Brand	Sterling
Model	Ruby
Category	Scooter
Language	English