The oven isn’t working normally, and is displayed.
• This error message indicates that the thermocouple is broken. Contact
our after sales support centre and arrange for replacement of the broken
thermocouple. Then turn on the oven, wait for 5 seconds and press the
TIMER and OK buttons at the same time. This should solve the problem.
The oven isn’t working normally, and is displayed.
• This error message indicates that the oven door is not closed. Turn off the
oven, open the door, close it again and set the function again.
The oven light is not working.
• Check whether the light bulb is loose and if so, tighten it.
• If the bulb is still not working, replace it with one of the same size and
wattage (see the ‘Cleaning and maintenance’ section).
I am getting condensation in my oven.
• Steam and condensation is a natural byproduct of cooking any food with
a high water content, such as frozen food, chicken etc. It may form in the
oven cavity and between the oven door glass layers. This is not necessarily
a sign that the oven is not working correctly.
• Carefully wipe any built up condensation from the oven door after use.
• Leave the oven door open after cooking.
• In order to reduce the amount of condensation that forms, use a covered
container, where practical, when cooking, and do not leave food in the
oven to cool after it has been cooked and the oven has been switched off.
IN CASE OF AN EMERGENCY
In the event of an emergency, switch off all working units of the oven
and call our after sales support line for advice.
FAQs (Cont.)
Service calls
Please note that if a technician is called for a service while the appliance is
under warranty and nds that the problem is not the result of an appliance
fault, then you may be liable for the cost of the call-out charge.
The appliance must be accessible for the technician to perform any necessary
repair. If your appliance is installed in such a way that an technician is
concerned that damage will be caused to the appliance or your kitchen, then
they will not complete a repair. This includes situations where appliances have
been tiled in, sealed in with sealant, have wooden obstructions placed in front
of the appliance, like plinths, or the appliance has been installed contrary to
the installation instructions in this manual.
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