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Limited Warranty on Hardware Products
What is covered:
Any defect in materials or workmanship.
For how long:
One year.
What we will do:
If your Stradis product is defective and returned within one year of the date of purchase, we will repair it or, at our option, replace
it at no charge to you.
If we repair your Stradis product, we may use new or reconditioned replacement parts. If we choose to replace your Stradis
product, we may replace it with a new or reconditioned one of the same or similar design. The repair or replacement will be
warranted for either (a) 90 days or (b) the remainder of the original one-year warranty period, whichever is longer.
Limitations:
Stradis shall not be responsible for special, incidental, indirect or consequential damages resulting from any breach of
warranty, or under any other legal theory, including but not limited to, loss of profits, downtime, goodwill, damage to or
replacement of equipment and property, and any cost of recovering, reprogramming or reproducing any program or
data stored in or used with Stradis products.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential
damages, so the above exclusions or limitations may not apply to you.
What we ask you to do:
To obtain warranty service for your Stradis product, call our technical support department at +1-404-320-0110, or send E-mail to
support@stradis.com and we will issue a Return Material Authorization number (RMA#). Use the original packaging materials, or
similar, to return the product.
Ship the product, prepaid to:
Stradis, Inc.
Attention: Warranty Repair
RMA# (Must be on package)
2200 Century Pkway NE Suite 900
Atlanta, GA 30345-3150 U.S.A.
Please be sure to include your name, company, shipping address, phone number, and a description of the problem. After
repairing or replacing your Stradis product, we will ship it to you via a surface carrier of our choice at no cost to you. If you wish it
shipped via a specific carrier at your cost, you must arrange it when you obtain the RMA#.
Repair or replacement of your Stradis product is your exclusive remedy.
What this warranty does not cover:
This warranty does not cover defects resulting from accidents, damage while in transit to our service location, alterations,
unauthorized repair, failure to follow instructions, misuse, fire, flood, acts of God, or use in those countries where such use
violates Part 779 of the Export Administration Regulations of the United States Department of Commerce.
If your Stradis product is not covered by our warranty, e-mail us at support@stradis.com or call us at +1-404-320-0110 for advice
about whether we will repair your Stradis product and for other repair information, including charges. Stradis, in its sole
discretion, may replace rather than repair your Stradis product with a new or reconditioned one of the same or similar design.
The repair or replacement will be warranted for 90 days.
The limited warranties and remedies set forth above are exclusive and in lieu of all other warranties, whether oral or
written, expressed or implied. Stradis specifically disclaims any and all implied warranties, including, without limitation,
the warranties of merchantability and fitness for a particular purpose.
State Law Rights:
This limited warranty gives you specific legal rights, and you may have other rights that may vary from state to state.
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