2. Technical Assistance
COBO 1.2Kw Packs are designed to require a minimum of maintenance and ser-
vicing. Circuit descriptions are included in the COBO
1.2Kw Pack Repair Proce-
dures Manual for those who wish to to do all of their their own repair and main-
tenance work. Other documentation may be purchased through Strand Lighting
Customer Service.
2.1 In Case of Problems
If equipment fails to operate properly upon installation, or under normal load and
temperature conditions, and basic trouble-shooting procedures are not effective,
please contact Strand Lighting Field Service at the office serving your area.
Strand Lighting will issue an RGA (Return Goods Authorization) before the return
of any defective materials. This allows tracking of returned equipment, and
speeds its return to you.
2.2 Technical Questions
For technical questions regarding setup, operation, or maintenance of this
equipment, please contact the Strand Lighting Field Service office serving your
area (see reverse side of manual title sheet for addresses and phone numbers).
2.3 Parts Purchases
For purchase of spare parts or documentation, Please contact Strand Lighting
Customer Service in the Rancho Dominguez office.
2.4 Comments and Suggestions
For comments regarding equipment functions and/or suggested enhancements,
please call or write to the Control and Dimming Product Manager at the Rancho
Dominguez office.
For comments on this manual, please write to the Technical Publications
Manager at the Rancho Dominguez office.
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