Stratco ALLURE - User Manual

Questions and Answers

K
Kelly RodriguezAug 5, 2025
What to do if Stratco ALLURE Accessories louvres will not move?
- A
  angelataylorAug 5, 2025
  If the Stratco Accessories louvres aren't moving, here are a few things to check: * Replace the remote's battery with a new CR3032. * Ensure the controller assembly is plugged into a working 240V AC power outlet. * If you have multiple banks of louvres, make sure the correct channel is selected on the remote. * Make sure that the connections between the actuator, extension cable and controller assembly are secure. If none of these steps work, you may need to replace the controller assembly, remote control unit, extension cable, actuator, or rain sensor, depending on where the fault lies. Also, check rain sensor for water or contaminants, and clean with a damp cloth if needed.
M
Margaret MillerAug 12, 2025
Why won't the Stratco Accessories louvres close automatically when it rains?
- C
  Cory CarterAug 12, 2025
  If your Stratco Accessories louvres aren't closing automatically when the rain sensor is activated, it could be due to a few reasons: * The rain sensor might have been manually turned off using the remote. To turn it back on, hold the “STOP” button for 10 seconds until you hear a long beep. * Check the connections between the rain sensor, extension cable, and controller assembly to ensure they are secure. * The extension cable may be faulty or broken. Try replacing it. If these steps don't resolve the issue, the rain sensor or controller assembly might be faulty and require replacement.
M
Michelle PerezAug 20, 2025
What to do if Stratco Accessories louvres move in the wrong direction?
- M
  Maria WadeAug 21, 2025
  If your Stratco Accessories louvres are moving in the wrong direction, the issue might be due to the cable connector being plugged in backwards. Check that the rib inside the connector with pins is aligned with the groove on the connector with sockets. Also, ensure the mechanism is installed correctly according to the installation guide. If the actuator, extension cable, or controller assembly are wired incorrectly, remove the controller cover, disconnect the red and black actuator cables from the OPEN and CLOSE terminals, swap them, and reconnect them.
D
dgravesAug 27, 2025
What to do if Stratco ALLURE louvres open automatically in the rain?
- C
  Collin BrownAug 27, 2025
  If the Stratco Accessories louvres open automatically when the rain sensor is triggered, and the actuator moves in different directions when the “CLOSE” button is pressed compared to when the rain sensor is triggered, the controller assembly is likely faulty. Replace the entire controller assembly and remote control unit. Also, refer to the remedies for louvres moving in the wrong direction.

Summary

Before You Start

Tools Required

Lists the tools necessary for installing the Allure system.

Component Layout

Component List

Lists and identifies all components used in the Allure system installation.

Additional Items

Details additional items that may need to be purchased separately for installation.

Attaching to an Existing Structure

Rafter Strengthening & Fixing

Procedures for strengthening existing rafters to support the structure.

Fixing Rafter Strengthening Brackets

Instructions on how to attach the rafter strengthening brackets.

Flyover Attachment

Details on how to attach the flyover brackets to the structure.

Wall Attachment

Instructions for securing the unit directly to a wall.

Framework Assembly

Beam Preparation

Steps involved in preparing the beams for the framework assembly.

Gutter Installation

Guidance on installing gutters within the framework.

Fascia Beam Attachment

Side Beam Installation

Instructions for installing and securing the side beams of the framework.

Gutter Straps

How to use gutter straps to conceal and secure gutter mitres.

Multiple-Bank Frame Installation

Guidance for installing units with multiple banks of louvres.

Post Installation

Post-to-Beam Brackets

Instructions for fitting and securing post-to-beam brackets.

Footing Installation

Into Concrete Footings

Steps for installing posts into concrete footings.

Onto Concrete Footings

Steps for fixing posts onto existing concrete footings using post shoes.

Sunroof Installation

Louvre Installation

Instructions for fitting louvre mounting bushes and installing the louvres.

Install Actuator and Cover

Connect Drive Arm to Link Rod

How to connect the drive arm to the link rod and louvre end caps.

Run Cable to Control Box

Guidance on routing the actuator cable to the control box.

Adjusting the Closed Position

Louvres Are Not Fully Closed

Steps to adjust the actuator for proper louvre closure.

Louvres Are Closing Too Tightly

How to adjust the actuator when louvres close too tightly.

Trouble-Shooting

The louvres will not move when the OPEN or CLOSE buttons on the remote control are pressed.

Troubleshooting steps when louvres fail to respond to remote commands.

The louvres move in the wrong direction when the OPEN or CLOSE buttons on the remote control are pressed.

Resolving problems with louvre movement direction.

This document is an installation guide for the Stratco Allure™ Aluminium Louvre-Patio, a motorized outdoor roofing system designed to provide adjustable shade and weather protection.

Function Description:

The Stratco Allure™ system is a sophisticated outdoor patio solution featuring adjustable aluminium louvres. It allows users to control the amount of sunlight, shade, and ventilation, and provides protection from rain. The system is motorized, enabling remote control operation of the louvres for opening and closing. It also incorporates a rain sensor for automatic closure during rain events, enhancing convenience and protection. The system is designed for both attached and freestanding installations, with considerations for various structural integrations.

Important Technical Specifications:

Louvre Fall: Components are designed for a 1° fall to accommodate the minimum required louvre fall.
Gutter Fall: A minimum 1:200 fall must be maintained for gutter fall toward downpipes when perpendicular to louvre direction.
Rafter Strengthening Bracket Pitch Adjustment: Adjustable from 15 to 30 degrees.
Gutter Width Accommodation: Adjustable to allow for standard gutters with a width of up to 200mm.
T-piece Connection Bolts Torque: Minimum 35Nm.
Wall Attachment Fasteners: M10 Masonry anchors, spaced at a maximum of 500mm centres.
Pilot Hole Sizes for Wall Attachment: Ø16mm through internal face of beam, Ø12mm through external face.
Mounting Hole Centre (Datum End): 270mm from the end of the beam.
Gutter Fasteners: 12x20 self-drilling screws with neoprene washers at 500mm centres. End fixings at least 100mm from each end.
Corner Knuckle Fasteners: Two 10gx30mm stainless steel countersunk self-tapping screws. Countersink outside diameter approximately 8mm.
Fascia Beam Attachment (Eaves Fixing Brackets): Four M12 bolts with spacers and washers.
Back-to-Back Beam Fasteners (Multiple Banks): 10g x 30mm stainless steel countersunk self-tapping screws at a maximum spacing of 600mm centres.
Post-to-Beam Bracket Fasteners: 10gx30mm stainless steel countersunk self-tapping screws. Pilot holes Ø3.5mm, 25mm & 65mm down from top of post on two opposing faces. Countersink outside diameter approximately 8mm.
Post Shoe Fasteners (to concrete): One M12x120mm Anchor Bolt with a 50x50x6.0mm washer plate.
Post Shoe Fasteners (to post): Four 10gx30mm stainless steel countersunk self-tapping screws, 30mm in from post edges.
Downpipes: 100x50mm.
Actuator Connection Cable: 6m supplied, extension cable available for up to 18m.
Actuator Drive Arm Fasteners: M8x10x20 shoulder bolt, M8 washer, M8 lock-nut.
Adjustment Bolt Fasteners: M8x10x20 shoulder bolt, M8 washer, M8 lock-nut. M16 nut threaded approximately 20mm from end.
Actuator Cover Fasteners: Two 12x20 Self-Drilling screws with Neoprene washers for top lip, four 12x20 Self-Drilling screws with Neoprene washers for front face.
Link Rod Overhang: 50mm past the final hole.
Drive Arm to Link Rod Connection: Bush through drive arm and link rod, M5 6x30 shoulder bolt, M5 lock-nut.
Control Box Power: Standard single mains power point required within 1800mm.
Cover Flashing Fasteners: 12x20 Self-Drilling screws with Neoprene washers at 900mm centres.
Link Rod Flashing Fasteners: Rivets at 500mm centres.
Rain Sensor Cable: Three-pin connection.
Remote Control Battery: CR3032.

Usage Features:

Remote Control Operation: The system is operated via a remote control. For units with multiple louvre banks, the remote allows selection of individual banks or all banks simultaneously.
Automatic Rain Sensor: The rain sensor automatically closes the louvres when rain is detected, providing passive weather protection. The sensitivity of the rain sensor can be adjusted (Low, Medium, High). The remote control is deactivated during rain events.
Adjustable Louvre Position: Louvres can be opened, closed, or stopped at any intermediate position using the remote control.
Closed Position Adjustment: The closed position of the louvres can be fine-tuned to ensure full closure without deflecting the link rod, optimizing system life.
Manual Override (Rain Sensor): The rain sensor can be manually turned off by holding the "STOP" button on the remote for 10 seconds.
Multiple Bank Installation: The system supports multiple louvre banks, which can be installed back-to-back, with louvres running parallel or perpendicular to the beams.

Maintenance Features:

Screw Fastening Method: All screws within the unit must be fastened by hand using a screwdriver or a low-torque, low-speed drill to prevent shearing. A screw extractor kit is recommended for sheared screws.
Silicone Sealing: Gutter end mitres should be sealed with silicone to prevent leaks.
Cable Protection: Actuator connection cables must be protected from weather and sharp objects. Rubber grommets are supplied for cable entry points.
Rain Sensor Cleaning: If the rain sensor is contaminated, it should be carefully cleaned with a damp cloth and dried off.
Battery Replacement: The remote control unit uses a CR3032 battery, which can be replaced if the remote stops functioning.
Troubleshooting Guide: The manual includes a comprehensive troubleshooting section to diagnose and resolve common issues such as non-responsive louvres, incorrect movement, or rain sensor malfunctions, providing possible causes and remedies.
Component Replacement: The guide outlines steps for checking and replacing faulty components like the actuator, extension cables, control box, or remote control unit.
Structural Integrity: Emphasizes the builder's responsibility to ensure the existing house structure is suitable and strengthened correctly to accommodate the Allure Louvre Patio, consulting a structural engineer or building authority if necessary.

Stratco ALLURE Specifications

General

Brand	Stratco
Model	ALLURE
Category	Accessories
Language	English