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Troubleshooting
1. The LED light head does not move.
This may occur when an event causes the head to move out of alignment or obstructs the movement of the light head.
Remedy: Turn the circuit breaker off for about 10 seconds and then turn back on. The light should go through its set
up routine and adjust the head for proper operation.
2. The NightWatcher has stopped recording to the micro card.
Remedy: The date needs to be set for the NightWatcher to record correctly. If there has been a prolonged power
outage, the date will need to be reset. Check the LED beside the camera lens. It should be GREEN when it is
recording. If it is RED press the reset button on top of the unit. If it is still RED check that the micro card is installed
correctly.
3. There are no recorded files on the micro card.
The micro card may have been removed incorrectly and the files may be corrupted, or the card may be in the wrong
format. Remedy: Format the micro card (FAT format for SD and FAT32 format for SDHC).
4. The computer is unable to open the files on the micro card.
You may need to update your computers drivers for your card reader or use a USB card reader.
5. The camera LED indicator is flashing red or staying red.
This may occur when a power failure happens during recording. This could result in the following:
A. Hidden files occupy space on the memory card B. Bad sector C. memory card damage
Remedy: Formatting the memory card will fit problems A and B. Refer to page 10 “Formatting the Memory Card” for
instructions. If the memory card can’t be formatted or can’t be read, it’s damaged. You will need to purchase a new
one.
6. My cellphone can’t connect to WIFI after I Join Home AP
A. Check if your cellphone WIFI function is ON
B. Check if your cellphone is connected to your home router WIFI
Care and Cleaning
□ The NightWatcher is designed to be weather resistant. Never attempt to immerse the unit in water or any other liquid.
This will damage the unit and void the warranty.
□ Use a soft lens cloth for cleaning the camera lens. Avoid touching the lens with your fingers.
□ Remove dirt or stains with a soft cloth dampened with water or a mild detergent.
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