StreetWise NightWatcher

Questions and Answers

D
Derek Andrews MDAug 2, 2025
What to do if my StreetWise Security Camera NightWatcher has stopped recording?
- M
  Mike FrancisAug 2, 2025
  If your StreetWise Security Camera has stopped recording, it might be due to the date not being set correctly, especially after a power outage. The date needs to be set for the NightWatcher to record correctly. Check the LED beside the camera lens; it should be GREEN when recording. If it's RED, press the reset button on top of the unit. If it remains RED, ensure the micro card is correctly installed.
R
Russell ChambersAug 7, 2025
Why is the LED indicator on my StreetWise NightWatcher flashing or staying red?
- S
  Sherri WrightAug 7, 2025
  A flashing or solid red LED indicator on your StreetWise Security Camera could indicate several issues. This may occur when a power failure happens during recording, or it could be due to memory card damage. If the memory card can’t be formatted or can’t be read, it’s damaged and you will need to purchase a new one.
C
Christopher WestAug 12, 2025
How to fix no recorded files on StreetWise NightWatcher Security Camera micro card?
- J
  Jonathan YoungAug 12, 2025
  If there are no recorded files on the micro card of your StreetWise Security Camera, the micro card may have been removed incorrectly, causing the files to be corrupted, or the card may be in the wrong format. Format the micro card using FAT format for SD cards and FAT32 format for SDHC cards.
D
Donald RodriguezAug 17, 2025
What to do if computer can't open StreetWise NightWatcher micro card files?
- J
  Jennifer FlowersAug 17, 2025
  If your computer can't open the files on the micro card from your StreetWise Security Camera, you may need to update your computer's drivers for your card reader or use a USB card reader.
J
Jesus TranAug 22, 2025
How to fix StreetWise Security Camera LED light head that does not move?
- J
  Jamie GriffinAug 22, 2025
  If the LED light head of your StreetWise Security Camera does not move, turn the circuit breaker off for about 10 seconds and then turn it back on. The light should go through its set up routine and adjust the head for proper operation.
S
Sara HillAug 27, 2025
Why can’t my cellphone connect to WIFI after I Join Home AP on StreetWise NightWatcher?
- K
  Keith MarshallAug 27, 2025
  If your cellphone can’t connect to WIFI after joining Home AP on your StreetWise Security Camera, check if your cellphone WIFI function is turned ON and check if your cellphone is connected to your home router WIFI.

Summary

Safety and Warnings

FCC Compliance and Digital Standards

Device complies with FCC rules and Class B digital device limits for interference protection.

Electrical Safety and Grounding

Recommends qualified electrician for installation and emphasizes grounding.

Installation Placement Cautions

Advises on placement to avoid false triggers and warns against water immersion.

Unit Modification and Servicing Restrictions

Warns that modifications and self-servicing void the warranty and pose risks.

Warranty and Service Information

12-Month Limited Warranty

Covers defects in materials/workmanship for 12 months, with stated exceptions.

Service Obtaining Procedure

Details how to obtain service, including contact info and RMA process.

Pre-Installation and Setup

Installation Recommendations and Tools

Recommends qualified installation, electrical safety, and lists required tools.

Package Contents and Specifications

Lists all package items and details technical specifications of the unit.

NightWatcher Overview and Installation

Unit Components and Motion Range

Identifies unit components and illustrates the motion detection range.

Mounting, Wiring, and Site Selection

Detailed steps for mounting, wiring, and choosing the optimal installation site.

Operation and Configuration

Detection Range and Sensor Operation

Explains motion sensor zones and proper mounting for sensitivity.

Working Modes and LED Indicators

How to select modes via LED indicator and descriptions of modes 1, 2, and 3.

Memory Card Management

Guides on safe removal and formatting of the micro SD card.

On-board Controls and Audio Recording

Explains button functions and how to record custom audio messages.

Viewing Recorded Videos

Steps to view recorded videos from the micro card on a computer.

Wi-Fi Connectivity and Settings

AP Mode and Home AP Connection

Connects camera to home Wi-Fi for remote access via app.

Camera Name, Password, and Time Sync

Customizes camera name, password, and synchronizes time with smartphone.

Frequency and PIR Notification Settings

Adjusts power frequency and configures motion detection notifications.

Resetting to Factory Defaults

Restores the camera to its original factory settings.

Image, Recording, and Light Control

Snapshot, Recording, and Playback

Covers taking pictures, manual/auto recording, and reviewing media.

Manual vs. Auto Light Control

Switches the floodlight between automatic and manual operation modes.

APP, Firmware, and System Info

APP;Firmware Versions and SD Card Status

Checks current software version, firmware, and SD card status.

Online Firmware Updates and LED Status

Instructions for updating firmware and understanding LED status indicators.

Troubleshooting and Maintenance

Common Operational Issues

Addresses LED movement, recording failures, and Wi-Fi connectivity problems.

Care, Cleaning, and Unit Protection

Advises against immersion and provides cleaning instructions for the unit.

Frequently Asked Questions (FAQ)

Memory Card, Light, and Fixed Modes

Answers questions about memory card capacity, light illumination, and fixed modes.

Wi-Fi, Video Playback, and Errors

Covers Wi-Fi connection, video playback issues, and error handling.

Error -19 Troubleshooting Flowchart

Compatibility, Home AP, and Internet Checks

Verifies smartphone compatibility, Home AP setup, and internet connectivity.

Contacting Support with Screenshots

Guidance on contacting customer service with necessary screenshots for unresolved issues.