ShopTek™ ST4, ST5, ST7, ST11, ST15 Three-phase 60 Hz User Manual 6: Maintenance
88292018-236 R00
Subject to EAR, ECCN EAR99 and related export control restrictions. 51
6.12 Troubleshooting
The information in the Troubleshooting Guide describes 
symptoms and usual causes for the listed discrepancies. 
However,  do not assume that these are the only mal-
functions or fault conditions that may occur.
 NOTE
For additional troubleshooting guidelines, con-
sult the controller’s User Manual.
Table 6-3: Troubleshooting guide
Symptom Probable cause Remedy
Compressor will not start
Main disconnect switch open Close switch.
Line fuse blown Replace fuse.
Motor starter overload tripped
Reset - if fault persists, check motor 
contacts for proper function.
Low incoming line voltage
Check voltage - in the case of low volt-
age, check power source, or contact 
local power company.
Compressor shuts down 
under service load condi-
tions
Loss of control voltage Check 110V AC power supply.
Low incoming line voltage
Check voltage - in the case of low volt-
age, check power source, or contact 
local power company.
High operating pressure
Reset - if fault persists, check line pres-
sure and ensure that it does not exceed 
the compressor’s maximum operating 
pressure.
Compressor shuts down 
under service load condi-
tions - High Pressure Fault
Compressor pressure setting incor-
rect
Change setting in Controller.
Control line strainer clogged Clean or replace strainer.
Minimum pressure valve malfunc-
tion
Repair or replace minimum pressure 
valve.
Control line air leak Repair leak
Defective unload solenoid valve
Check valve – if it does not operate 
when energized, replace the valve coil 
or the entire valve if defective.
Compressor shuts down 
under service load condi-
tions - High Temperature 
Fault
Cooling air flow restricted
Clean cooler and check for proper ven-
tilation.
Ambient temperature too high
Check ventilation and increase if too 
low.
Low fluid level Add fluid.
Clogged fluid filter Change the fluid filter element.
Thermal valve malfunction Replace thermal valve element.
Temperature sensor RTD malfunc-
tion
Check connection and sensor – 
replace if sensor is defective.
Cooling fan rotational direction is 
reversed.
Reconnect fan motor cables for proper 
rotational direction.