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Sunnect AP501 - Troubleshooting Guide

Sunnect AP501
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24
Symptoms
The
door
lock
stops
working
all
of
a
sudden.
It
makes
beeping
noises
during
normal
operation.
The
door
lock
plays
a
melodic
tune
during
any
operation
or
there
is
a
delay
before
locking
or
unlocking.
Possible
Causes
-
Low
battery
power
or
a
complete
battery
drain.
-Temporary
circuit
overload
.
-
Low
battery
--------------
------------------
The
door
lock
does
not
lock
automatically
when
the
door
is
closed.
-
The
Auto
Lock
switch
is
setto'Off'.
-
Improper
installation
of
the
Deadbolt
and
the
Auto
Lock
Sensor
Magnet
in
the
Strike
Lining
Box
.
e One-inch Throwbolt for maximum security
e Passcode:
3 to
20
digits
e Maximum number of Tag Keys supported: 20
eOperating temperature range: -5° to 130° F
e Power: 6V
(4
AA batteries included)
Estimated Battery Life: Approx. 1 year
Possible
Solutions
-
In
case
of
low
battery
power
,
replace
all
4
batteries.
-
Press
the
Reset
button
.
-
If
outside
the
house
,
use
a
9V
battery
with
the
Temporary
power
terminal.
-
Replace
all
4
batteries
-
Make
sure
the
Auto
Lock
switch
is
set
to
'
ON
'.
-
Make
sure
the
Door
Lock
is
installed
properly
.
e Emergency Power: 9V battery (not included) applied to the Exterior unit
e Door thickness range: 1 %" - 2"
e Backset range: 2 %" - 2 %"
Interior unit dimensions
(H
x W x
D):
6
'14'
x 4" x 1
'12''
e Exterior unit dimensions
(H
x W x
D)
: 5 %" x 3" x 1
'Ia"