Super X12STL-IF User's Manual
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Chapter 3
Troubleshooting
3.1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/
or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC
power cord before adding, changing or installing any non hot-swap hardware components.
Before Power On
1. Inspect the motherboard visually to make sure there is no physical damage such as
bent pins in the CPU socket or DIMM slots.
2. Disconnect all components not required to verify the motherboard's power is on.
3. Make sure the CPU, memory, and heatsink are properly installed.
4. Verify the power supply and front panel header connections to the motherboard.
No Power
1. Make sure that there are no short circuits between the motherboard and the chassis.
2. Make sure that the ATX power connectors are properly connected.
3. Check that the 115V/230V switch, if available, on the power supply is properly set.
4. Turn the power switch on and o to test the system, if applicable.
5. Verify the onboard Power LED is on and if there is any activity with the fans and BMC
heartbeat LED3.
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