Supermicro X9DRD-LF User Manual

3-5
Chapter 3: Troubleshooting
3-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, please
note that as a motherboard manufacturer, Supermicro also sells motherboards
through its channels, so it is best to rst check with your distributor or reseller for
troubleshooting services. They should know of any possible problem(s) with the
specic system conguration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked
Question' (FAQ) sections in this chapter or see the FAQs on our website
(http://www.supermicro.com/) before contacting Technical Support.
2. BIOS upgrades can be downloaded from our website (http://www.supermicro.
com).
3. If you still cannot resolve the problem, include the following information when
contacting Supermicro for technical support:
•Motherboard model and PCB revision number
•BIOS release date/version (This can be seen on the initial display when your
system rst boots up.)
•System conguration
4. An example of a Technical Support form is on our website at (http://www.
supermicro.com).
•Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached by
e-mail at support@supermicro.com.

Supermicro X9DRD-LF Specifications

General

IPMI LAN (RJ-45) port	Yes
USB 2.0 ports quantity	4
Ethernet LAN (RJ-45) ports	2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Maximum UDIMM memory	64 GB
Number of DIMM slots	8
Supported RDIMM clock speeds	800, 1066, 1333, 1600 MHz
Supported DIMM module capacities	16GB, 1GB, 2GB, 32GB, 4GB, 8GB
PCI Express slots version	3.0
Memory voltage	1.35, 1.5 V
Maximum RDIMM memory	256 GB
Supported memory types	DDR3-SDRAM
BIOS type	AMI
ACPI version	4.0
BIOS memory size	128 Mbit
RAID levels	0, 1
Supported storage drive interfaces	SATA III
On-board graphics card model	Matrox G200eW
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	8 - 90 %
Supported QPI	8 GT/s
Processor socket	LGA 2011 (Socket R)
Intel Xeon series	E5-2600
Processor manufacturer	Intel
Ethernet interface type	Gigabit Ethernet
Component for	Server
Motherboard chipset	Intel® C602
Sustainability certificates	RoHS

Weight and Dimensions

Depth	330 mm
Width	262 mm