Supra Phone - Showing Activity; Voice Report; Showing Notifications and Messages

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40Chapter 5

Showing Activity

The eKEY software records the showing information each time you open a key container and sends the

information to the Supra network after each showing.

As a listing agent, there are several ways to see who has shown your listings. As a showing agent, you

can also get a report of how many properties you’ve accessed.

There are several ways to view showing activity:

• Read a keybox to view it’s showing activity on your iPhone (see Read Keybox Activity on page

21)

• Go to the SupraWEB to see the showing activity on your listings or get a report of all the

showings you’ve done (see the SupraWEB Guide available at www.supraekey.com under

Training Resources for more information on using SupraWEB)

• If you have eKEY Professional service, view showing activity on your iPhone

• Request a report from the KIM voice system (see below)

Voice Report

You can request a showing activity report using KIM voice access. You’ll need to have the keybox serial

number and shackle code to request the report. You can request a voice or e-mail report. An email

report is delivered to your email address on record with your Association or MLS.

To request an activity report from KIM voice:

1. Call KIM voice at 888-968-4032.

2. On your phone keypad, enter your eKEY serial number and PIN code, then press #.

3. Select option 5 from the voice menu.

4. Press 1 for a voice report or 2 for an email report. Follow the instructions to receive the report.

Showing NoticationsMessages

Showing notications automatically display in your eKEY software whenever a keybox in your

inventory is shown. Messages sent from Supra, your Association/MLS, or your ofce broker also are

automatically displayed.