Fault Finding
173
Problem Possible Cause Remedy
Water flows from hot tap
but has reduced flow from
cold
Cold water pipe kinked preventing flow Check and re-route if necessary
Blockage in cold pipe line Disconnect pipes after 1st Y connector and check up to tap
Cold tap not connected Refer to installation instructions
Cold tap failed or blocked Disconnect and inspect
If a water filter is fitted, the cartridge is exhausted Replace cartridge
Reduced flow from both
hot and cold taps
Battery condition low causing pump to run slowly Check battery state of charge, refer to electrical supply note
If new taps have been fitted they may be restricting flow Disconnect and check that they have at least 1/4" (6.3mm) bore
Pump needs servicing Refer to pump servicing instructions
Partially blocked pump filter or in-line filter, if fitted Dismantle and clean if necessary
Pump outlet pipe kinked restricting flow Check and re-route if necessary
Water leak Check all water connections
Reduced flow from
either tap
Y’ connector(s) fitted incorrectly Refer to installation instructions
Pipe kinking restricting flow Check and re-route if necessary
Bore size difference in taps Use taps of equal bore size
WATER (continued)
Warm water flows out of
cold tap
Hot water back-feeding into cold line, usually if mixer Fit non-return valve in cold supply, near tap
tap or single outlet hot and cold taps being used
If pump motor runs
steadily and will not stop
Battery voltage may be too low (below 10.5 volts) Check that there is water in the container
Adjust switch and/or re-charge battery
Check all connections in pipework
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