Targetmax® V.2.0 Attendance System Hardware Suite Guide
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4.2.2 Software Portion
1Q. How to define as overnight shift?
A1. For example, begins work from 18:00pm and off at 2:00am (next day)
Note: For overnight shift, please add 24 hours on the basis time value.
Shift setting: 18:00-26:00
2Q. How to count as abnormity overtime？
2A. For example, normal working hours is
8:00 (On duty) 12:00 (Off duty)
14:00 (on duty) 18:00 (Off duty)
Exceed working over 2 hours will be counted as overtime job; therefore the
shift setting is as below:
Shift 1 : 08:00 – 1200 (normal shift)
Shift 2 : 14:00 – 18:00 (normal shift)
Shift 3 : 19:00 – 21:00 (overtime shift)
Note: Please put a tick on the box of “Calculate Rule” so as to start the
overtime calculation features.
Targetmax® V.2.0 Attendance System Hardware Suite Guide
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4.3 Trouble Shooting
Problems Possible Reasons
No data on Originality
Record
a. not yet collected data
b. incorrect entry date in the staff information settings
c. Forget to input the entry date
Display “the initial use,
please set up“ suddenly
a. Database still inside the machine: check SQL, maybe the
connection is fail.
b. Database already downloaded from machine: check the server
database connections
Not connecting to
RS232 / RS485
a. The baud rate of computer is not 38400
b. The baud rate of machine is not 38400
c. Software communication baud rate is not 38400
d. Software data collect communication is not 38400
e. Machine no. is not the same
f. Defective on the communication wire
Not connecting to
TCP / IP
a. Corresponding IP address of software communications is
incorrect
b. Corresponding machine no. is incorrect
c. Communication password is incorrect
d. Communication cable is incorrect
No data on
Attendance Report
a. Check the entry date of staff
b. Check whether there are originality records
c. Check whether shifted or any automatic matching shift
d. Check whether disposed data
e. Check whether “Calculate total hour” has selected
Display “Locked”
when entering system
a. To determine whether lock by manager
b. If not locked by manager, please enter the users tables of
MCZN database in SQL, change the numerical value from 0 to 1
in the field “is_stoped”
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