8-2
TROUBLESHOOTING GUIDE
Models 345, 346, 349, 355
Troubleshooting Guide
8
9. Excessive mix leakage
from door spout.
a. Inadequate lubrication of draw
valve O-rings.
a. Lubricate properly. 6-1
b. Wrong type of lubricant on draw
valve O-rings.
b. Use food grade lubricant (example:
Taylor Lube HP).
6-1
c. Worn or missing draw valve
O-rings.
c. Replace or install O-rings on draw
valve.
6-1 / 9-1
10.Unable to adjust brix. a. Syrup lines need to be cleaned and
sanitized.
a. Clean and sanitize syrup lines. - - -
b. Blocked flow control. b. Contact a service technician. - - -
11.Lack of syrup being
supplied to machine.
a. Loss of CO
2
to propel syrup. a. Contact a service technician. - - -
b. Clogged or kinked syrup lines. b. Sanitize syrup lines regularly. If
kinked, repair or replace.
- - -
12.Product does not enter
mix hopper.
a. Machine is not in the Auto or Prime
mode.
a. Place the machine in the Auto or
Prime mode.
6-10
b. The mix level float switch is
inoperative.
b. Contact a service technician. - - -
13.Carbonated water or
sulfuric aroma is evident
in the faucet or sewage
system.
a. Faulty check valve in carbonation
system.
a. Contact a service technician to
replace the check valve.
- - -
Problem Probable Cause Remedy
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