38
Models 8752 & 8756 with Horizon® PumpTroubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
2. Insufficient mix in the
freezing cylinder. (Cont’d.)
d. The pump motor is not
activated.
d. Place the power switch in
the OFF position. Push
the reset button on pump
drive motor . Return the
power switch to the ON
position. Press the AUTO
key. (For the Model 8756,
press the AUTO key for
the opposite freezing
cylinder also.)
-- -- --
e. The mix inlet tube is
frozen or clogged.
e. Use the long flexible brush
and sanitizing solution to
clear the restriction in the
mix inlet tube. Contact a
service technician to
correct the cause of
over--refrigeration in the
mix cabinet.
-- -- --
f. The mix pump is pumping
foam.
f. Incorrect handling of
rerun. Must remove all
foam.
35
3. Product is too stiff. a. Viscosity control is set too
cold.
a. Contact a service
technician.
-- -- --
b. Insufficient mix in the
freezing cylinder.
b. Refer to problem #2. -- -- --
c. Improper priming
procedures.
c. Drain the freezing cylinder
and reprime the machine.
29
d. Out--of--date mix. d. Use fresh mix. When
using rerun, skim off the
foam and mix 50% rerun
with 50% fresh mix during
heavy draw periods.
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