Taylor C717 Operator's Manual

8-2
TROUBLESHOOTING GUIDE
Models C709 & C717
Troubleshooting Guide
8
3. No product is being
dispensed.
a. Low on mix. The MIX OUT light is
on.
a. Add mix to the mix hopper. Return to
Auto mode.
6-7
b. The power switch is in the OFF
position.
b. Move the power switch to the ON
position and select Auto mode.
6-7
c. The circuit breaker is off or the fuse
is blown.
c. Turn the breaker on or replace the
fuse.
- - -
d. Beater motor is out on reset.
BEATER OVERLOAD message
appears.
d. Turn the machine off. Press the
RESET button. Restart the machine
in Auto mode.
- - -
e. Machine is not in Auto mode. e. Select Auto mode and allow machine
to cycle off before drawing product.
6-10
f. Feed tube not properly installed. f. Make sure the feed tube is properly
installed.
6-7
g. Freeze-up in mix inlet hole. g. Call a service technician.
- - -
h. The beater is rotating
counterclockwise when observed
from the operator end.
h. Contact a service technician to
correct rotation.
- - -
4. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate of 5 oz.to 7 1/2 oz. 
(142 g to 213 g) of product by weight
in 10 seconds.
6-2
b. Not enough airspace around
machine (air-cooled machines).
b. Allow for adequate airflow across the
condenser.
1-2
c. Worn scraper blades. c. Replace regularly. 9-1
d. Dirty condenser (A/C). d. Clean monthly. 7-1
e. Mix is out of date. e. Use only fresh mix. - - -
f. Loss of water (W/C). f. Locate cause of water loss and
correct.
7-2
g. Viscosity needs adjustment. g. Contact service technician. - - -
5. The product is too
thick.
a. Freezing cylinder not primed
correctly.
a. Drain the freezing cylinder and 
reprime the machine.
6-7
b. The viscosity control is set too
cold.
b. Call a service technician. - - -
c. Freeze-up in mix inlet hole. c. Call a service technician. - - -
6. The mix in the hopper
is too warm.
a. Hopper cover is not in position. a. Clean and sanitize the hopper cover
and place in position.
6-7
b. The agitator is not installed. b. Clean and sanitize the agitator and
install.
6-8
c. The hopper temperature is out of
adjustment.
c. Call a service technician. - - -
7. The mix in the hopper
is too cold.
a. The hopper temperature is out of
adjustment.
a. Call a service technician. - - -
8. Mix Low and Mix Out
probes are not
functioning.
a. Milkstone buildup in the hopper. a. Clean hopper(s) thoroughly. 6-7
9. Product is collecting on
top of the freezer door.
a. The top O-ring on draw valve is
improperly lubricated or worn.
a. Lubricate properly or replace the 
O-ring.
6-4
Problem Probable Cause Remedy
Page
Ref.

Taylor C717 Specifications

General

Brand	Taylor
Model	C717
Category	Freezer
Language	English