30
Troubleshooting
Models QS12/QS24
Product Quality Troubleshooting
PROBLEM CAUSE REMEDY
1. Under-cooked product. a. Freezer burn. a. Use fresh product.
b. Worn release material. b. Reverse the release material
daily, and change material
when worn.
c. Improper cook times. c. Set timer according to
instructions on page 10.
d. Incorrect gap setting. d. Set gaps according to
instructions on page 16.
Choose the proper gap setting.
e. Improper cook temperature. e. Program temperatures
according to instructions on
page 9.
f. Platen not level. f. Level the platen according to
instructions on page 16.
g. Improper product removal. g. Remove the product according
to the instructions in the
Operator’s Manual.
2. Overcooked product. a. Incorrect cook times. a. Program cook times according
to instructions on page 10.
b. Improper product removal. b. Remove product according to
instructions in the Operator’ s
Manual.
c. Incorrect gap setting. c. Set gaps according to
instructions on page 16.
Choose the proper gap setting.
d. Improper cook temperature. d. Program temperatures
according to instructions on
page 9.
e. Wrinkled release sheet. e. Replace the release sheet.
f. Platen not level. f. Level the platen according to
instructions on page 16.
3. Improper sear. a. Worn release material. a. Rotate release material daily,
and change material when
worn.
b. Incorrect gap setting. b. Set gaps according to
instructions on page 16.
Choose the proper gap setting.
c. Platen not level. c. Leveltheplatenaccordingto
instructions on page 16.