Why won't my TCL earbuds connect to my device automatically?
If your TCL earbuds don't automatically connect to your device, ensure that the Bluetooth function on your device is enabled before using the earbuds.
Why can't I control music from my TCL earbuds?
If you can't control music functions on your TCL device, ensure the Bluetooth audio source supports audio video remote control profile (AVRCP). Some music or video player apps don't support AVRCP. Test with other apps to see if the issue persists. If it does, try reconnecting the earbuds.
How to turn off TCL earbuds and charging case?
You cannot manually power off the TCL earbuds or the charging case. When not in use, place the earbuds in the charging case and close it to enter standby mode, which saves battery. Regularly charge the charging case.
What to do if my TCL earbuds are still connected after putting them in the case?
To disconnect your TCL earbuds from your device after placing them back in the charging case, close the lid of the charging case.
How do I fix 'The Google Assistant is not connected' message on my TCL earbud?
If you keep hearing 'The Google Assistant is not connected' when you touch and hold the left earbud of your TCL headphones: * For Android users: Ensure Google Assistant is installed on your device. If installed, but not set up, connect your earbuds, open the Google Assistant app, tap 'Finish headphones setup,' and follow the on-screen instructions. * For iOS users: Connect your earbuds, install and open the Google Assistant app, tap the snapshot icon, enable Google Assistant to access Bluetooth, tap 'Finish headphones setup,' and follow the instructions. * If you don't want Google Assistant on the earbud, use the TCL Connect app to assign another function to the left earbud.
Why is there a sound delay with my TCL earbuds?
If the sound output on your TCL earbuds doesn't match what's happening on the connected device's screen, you might be experiencing sound lags. To minimize this delay, move the devices closer together to improve the connection. Ensure there are no obstructions like objects, metals, walls, or people between the earbuds and the Bluetooth device.
Why can't people hear me when I talk through my TCL earbuds?
If, during a call using your TCL earbuds, others can't hear you, first check your smartphone to ensure the voice input is set to the earbuds. Additionally, speak closer to the earbud.
Why is the noise canceling not working on my TCL earbuds?
If the noise canceling function isn't working well on your TCL earbuds: * Ensure the noise canceling function is enabled by pressing and holding your earbuds. * Choose the most comfortable size of silicone ear tips for a good seal with your ear canal, as the earbuds come with multiple sizes. * Clean your earbuds to ensure sound openings like microphone and speaker openings are not blocked by debris.
How to turn on noise canceling on TCL earbuds?
To enable or disable the noise cancellation feature on your TCL earbuds: * Open the TCL Connect app to check if the noise cancelling control function is assigned to your earbuds. * The earbuds have three noise control modes: Noise cancellation, Transparency, and OFF modes. You can switch between these modes by pressing and holding either earbud (you'll hear a prompt tone) or by selecting your preferred mode in the Noise control function within the TCL Connect app.
What to do if my TCL earbuds won't pair with my device?
If your TCL earbuds aren't pairing with your device, first turn off the Bluetooth function of all previously paired devices. Then, remove the earbuds from the pairing list on your device. Finally, follow the pairing steps in the user manual.
Introduces the earbuds, charging case, and their components.
Instructions for charging earbuds and charging case via USB Type-C or wireless charging.
Procedures to verify the battery level of the earbuds and charging case.
Guide on selecting and fitting ear tips for optimal comfort and sound.
Steps to pair earbuds with an Android smartphone using Bluetooth.
Pairing earbuds with non-Android devices via Bluetooth.
Guide to download, install, and connect earbuds with the TCL Connect mobile app.
How earbuds automatically reconnect to previously paired devices.
Controls for music playback, pause, skip, and volume adjustment via earbud touch.
Instructions for answering, ending, and managing calls using earbud controls.
Switching between Noise Cancellation and Transparency modes for ambient sound control.
Activating and using Google Assistant or Siri with the earbuds.
Steps to perform a factory reset to resolve pairing or connection issues.
Check the battery status of earbuds and charging case within the TCL Connect app.
Select and customize noise cancellation modes (Noise cancellation, Transparency, OFF) via the app.
Assign custom actions to earbud touch controls for playback, calls, and voice assistants.
Information about the auto-pause/resume feature when earbuds are worn or removed.
Accessing additional app functions like firmware upgrades, FAQs, and user manuals.
Guidelines for safe handling of earbuds and case, plus Bluetooth specifications.
Precautions regarding hearing loss and potential interference with medical devices.
Safety measures for choking hazards, charging, battery, and operating temperatures.
Statements on Electromagnetic Fields (EMF) compliance and FCC rules.
Industry Canada compliance, IC radiation exposure, and California battery charger efficiency.
Declaration of conformity for EU directives and guidance on product disposal.
Solutions for common issues like not turning on, powering off, and connection problems.
Troubleshooting audio playback issues like no sound, lag, or poor quality.
Resolving issues with music controls, noise cancellation, and voice assistant features.
Lists intellectual property rights for TCL, Bluetooth, Google, Apple, and other technologies.
This document describes the TCL MOVEAUDIO S600 earbuds, providing comprehensive instructions for their use, maintenance, and troubleshooting. The earbuds are designed to offer a versatile audio experience, supporting music playback, call management, and voice assistant functions, all while providing noise control options.
The TCL MOVEAUDIO S600 earbuds are a pair of wireless earbuds that connect to devices via Bluetooth. They come with a charging case that not only stores the earbuds but also charges them and itself. The earbuds feature touch control areas for various operations and an LED indicator for status updates. A function button on the charging case allows for checking charge status, resetting the earbuds, and initiating Bluetooth pairing. The charging case is equipped with a USB Type-C™ port for wired charging and also supports wireless charging.
The earbuds are designed to work with Android smartphones (Android 6.0 or later) and iOS devices (iOS 10.0 or later), offering seamless integration with the Google Fast Pair Service for Android users and Siri for iPhone users. The TCL Connect app enhances the user experience by providing additional controls and information.
Connectivity: The earbuds can be paired with an Android smartphone using either manual pairing or Google Fast Pair Service. For manual pairing, users unlock their phone, turn on Bluetooth, open the charging case, and then press and hold the function button until the LED indicator flashes white. They then select "TCL MOVEAUDIO S600" from the available devices. For Android 6.0 or later, Google Fast Pair Service allows for automatic discovery and connection with a simple tap after unlocking the phone and enabling Bluetooth, Google Play services notifications, and Location. For other devices, the pairing process is similar to manual pairing. The earbuds can store up to 10 paired devices, with older information being overwritten if the maximum is exceeded. After successful pairing, the earbuds automatically connect to the last paired device if both are within range and turned on.
Music Playback: Music playback is controlled via the touch control area on the earbuds. A single tap plays or pauses music, a double tap skips to the next song, and a triple tap goes to the previous song. These functions are assigned to the right earbud by default but can be customized using the TCL Connect app.
Volume Control: Volume can be adjusted by tapping and holding the earbuds. This function can be assigned to either earbud through the TCL Connect app. A single tap can increase volume, while pressing and holding can decrease it.
Call Management: The earbuds allow users to answer and control calls. A double tap answers or ends a call, while pressing and holding for 2 seconds rejects an incoming call. During call waiting, a double tap can answer an incoming call and place the current call on hold, or switch between calls. Pressing and holding for 2 seconds rejects an incoming call while staying on the current call. These call control functions are independent of other touch control settings and are assigned to the earbuds by default.
Noise Control: The MOVEAUDIO S600 features noise control functions, including Noise Cancellation, Transparency mode, and OFF mode. By default, pressing and holding the right earbud for 3 seconds switches between Noise Cancellation and Transparency modes. Noise Cancellation reduces external sounds for an immersive experience, while Transparency mode allows external sounds to pass through, keeping the user aware of their surroundings. The TCL Connect app provides options to select and customize these modes for either earbud.
Voice Assistant: The earbuds support voice assistant functions, integrating with Google Assistant for Android and Siri for iOS. For Android users, after connecting the earbuds and completing the Google Assistant setup, a single tap stops a conversation, a double tap reads notifications or confirms in a conversation, and pressing and holding activates Google Assistant for speaking. For iOS users, after connecting, installing the Google Assistant app, and enabling Bluetooth access, similar controls apply. The Google voice assistant function is assigned to the left earbud by default. Siri can be activated by pressing and holding the earbud, provided Google Assistant is deselected in the TCL Connect app.
Wearing Detection: The earbuds include a wearing detection function, enabled by default. When an earbud is removed, audio pauses on both earbuds. Reinserting the earbud within 15 seconds resumes audio playback.
TCL Connect App: The TCL Connect app (available on Google Play™ and App Store) serves as a central hub for managing the earbuds. It displays battery levels for both earbuds and the charging case, allows customization of touch functions (playback, volume, noise control, voice assistant), and provides access to additional features like firmware upgrades, device information (MAC address, model name), and FAQs. The app also allows users to unpair earbuds from their device.
Charging: The earbuds are charged by placing them in the charging case and closing the lid. The charging case itself can be charged via the supplied USB Type-C cable connected to a computer or a compatible USB adaptor (rated 5V, at least 500mA), or by placing it with the LED indicator facing up on a compatible wireless charger. The LED indicator flashes solid amber during charging and solid green when charging is complete. A full charge for the case takes approximately 2 hours. The earbuds support a fast charge function, providing about 60 minutes of play time with a 10-minute charge in the case. Only the supplied USB charging cable should be used to prevent product damage.
Checking Charge Status: The charge status of the charging case can be checked by pressing the function button or opening the case when no earbuds are inside. The LED indicator lights will show the battery level (solid green for above 50%, solid amber for below 50%). With earbuds in the case, the same actions will show the charge status of the earbuds. The TCL Connect app also provides a detailed battery level display for both the earbuds and the charging case. A low battery prompt tone is heard via the earbuds when their battery level drops below 10%.
Replacing Ear Tips: To ensure comfort and optimal sound, users can replace the ear tips. To do so, firmly pull to remove the existing tip, choose a new one, align it with the earbud, and push until it clicks. Additional tip sizes are provided in the box.
Cleaning: The device should be cleaned regularly with a dry and soft cloth. Liquids or cleaning products should not be used. Before cleaning, earbuds should be removed from the case, and the USB cable disconnected from both the case and the power adaptor.
Resetting Earbuds: If connection or pairing issues arise, the earbuds can be reset. Place both earbuds in the charging case with the lid open, then press and hold the function button until the LED indicator flashes amber 3 times.
General| Mobile operating systems supported | Android, iOS |
|---|---|
| Microphone type | Built-in |
| Driver unit | 10 mm |
| Ear coupling | Intraaural |
| Control type | Touch |
| Product type | Headset |
| Product color | White |
| Wearing style | In-ear |
| Recommended usage | Calls/Music |
| International Protection (IP) code | IP54 |
| Bluetooth version | 5.0 |
| Bluetooth profiles | AAC, SBC |
| Connectivity technology | Wireless |
| Charging case capacity | 500 mAh |
| Continuous audio playback time | 8 h |
| Continuous audio playback time (with charging case) | 32 h |
Weight and Dimensions| Depth | 24.5 mm |
|---|---|
| Width | 22.5 mm |
| Height | 38.5 mm |
| Charging case weight | 55 g |
| Charging case dimensions (W x D x H) | 65 x 54.8 x 28.8 mm |
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