What to do if I can't find my TCL earbuds on the pairing list?
If you can't find your TCL earbuds on your device's pairing list, make sure the earbuds are in pairing mode—the LED should be flashing white. Turn off your device's Bluetooth function and then turn it back on. Also, ensure you enable the searching function on your device.
Why can't I hear the caller when using my TCL earbuds?
If, during a call using your TCL earbuds, you can't hear the caller, some smartphones might default to routing calls through the phone instead of the earbuds. You may need to manually switch the call to your earbuds using your smartphone’s interface. Additionally, try increasing the volume on your earbuds and adjusting the volume on your connected Bluetooth device.
Why is music playing through my device speaker instead of my TCL earbuds?
If the music plays through your device speaker instead of your TCL earbuds, first check whether your earbuds are connected to your device. If they are connected, verify that you have selected the earbuds as the default playback device in your device's settings. For detailed instructions, refer to your device's user manual.
How to fix TCL earbuds that won't turn on?
If your TCL earbuds won't turn on, it's likely due to insufficient battery power. Charge your earbuds to resolve this issue.
Why is the audio quality poor and crackling on my TCL earbuds?
If you are experiencing poor audio quality with crackling noises on your TCL earbuds, ensure your connected device is nearby and free from wireless interference or obstructions. Try reconnecting the earbuds. Confirm that your device supports both hands-free profile (HFP) and advanced audio distribution profile (A2DP). Some game apps with chatting function force the earbuds to enable HFP mode to support voice communication, which has poorer audio quality than A2DP mode; quitting or restarting the game app may resolve this.
What to do if I can't hear audio from one of my TCL earbuds?
If you can't hear any sound from one of your TCL earbuds, place both earbuds in the charging case, ensuring that they are charging and that the charging case itself is sufficiently charged. Then, take the earbuds out and try again. If the problem continues, you may need to reset the earbuds. You can check the battery level for the charging case and earbuds in the 'TCL Connect' app.
Why do my TCL earbuds keep disconnecting from my device?
If your TCL earbuds keep disconnecting, ensure they and your device are within range. Also, remove the earbuds from the pairing list on your device and pair them again. Insufficient battery can also cause disconnections, so ensure your earbuds are adequately charged.
Introduces the earbuds, charging case, and their components.
Instructions for charging earbuds and charging case via USB Type-C or wireless charging.
Procedures to verify the battery level of the earbuds and charging case.
Guide on selecting and fitting ear tips for optimal comfort and sound.
Steps to pair earbuds with an Android smartphone using Bluetooth.
Pairing earbuds with non-Android devices via Bluetooth.
Guide to download, install, and connect earbuds with the TCL Connect mobile app.
How earbuds automatically reconnect to previously paired devices.
Controls for music playback, pause, skip, and volume adjustment via earbud touch.
Instructions for answering, ending, and managing calls using earbud controls.
Switching between Noise Cancellation and Transparency modes for ambient sound control.
Activating and using Google Assistant or Siri with the earbuds.
Steps to perform a factory reset to resolve pairing or connection issues.
Check the battery status of earbuds and charging case within the TCL Connect app.
Select and customize noise cancellation modes (Noise cancellation, Transparency, OFF) via the app.
Assign custom actions to earbud touch controls for playback, calls, and voice assistants.
Information about the auto-pause/resume feature when earbuds are worn or removed.
Accessing additional app functions like firmware upgrades, FAQs, and user manuals.
Guidelines for safe handling of earbuds and case, plus Bluetooth specifications.
Precautions regarding hearing loss and potential interference with medical devices.
Safety measures for choking hazards, charging, battery, and operating temperatures.
Statements on Electromagnetic Fields (EMF) compliance and FCC rules.
Industry Canada compliance, IC radiation exposure, and California battery charger efficiency.
Declaration of conformity for EU directives and guidance on product disposal.
Solutions for common issues like not turning on, powering off, and connection problems.
Troubleshooting audio playback issues like no sound, lag, or poor quality.
Resolving issues with music controls, noise cancellation, and voice assistant features.
Lists intellectual property rights for TCL, Bluetooth, Google, Apple, and other technologies.
This document describes the TCL MOVEAUDIO S600 earbuds, providing comprehensive instructions for their use, maintenance, and troubleshooting. The earbuds are designed to offer a versatile audio experience, supporting music playback, call management, and voice assistant functions, all while providing noise control options.
The TCL MOVEAUDIO S600 earbuds are a pair of wireless earbuds that connect to devices via Bluetooth. They come with a charging case that not only stores the earbuds but also charges them and itself. The earbuds feature touch control areas for various operations and an LED indicator for status updates. A function button on the charging case allows for checking charge status, resetting the earbuds, and initiating Bluetooth pairing. The charging case is equipped with a USB Type-C™ port for wired charging and also supports wireless charging.
The earbuds are designed to work with Android smartphones (Android 6.0 or later) and iOS devices (iOS 10.0 or later), offering seamless integration with the Google Fast Pair Service for Android users and Siri for iPhone users. The TCL Connect app enhances the user experience by providing additional controls and information.
Connectivity: The earbuds can be paired with an Android smartphone using either manual pairing or Google Fast Pair Service. For manual pairing, users unlock their phone, turn on Bluetooth, open the charging case, and then press and hold the function button until the LED indicator flashes white. They then select "TCL MOVEAUDIO S600" from the available devices. For Android 6.0 or later, Google Fast Pair Service allows for automatic discovery and connection with a simple tap after unlocking the phone and enabling Bluetooth, Google Play services notifications, and Location. For other devices, the pairing process is similar to manual pairing. The earbuds can store up to 10 paired devices, with older information being overwritten if the maximum is exceeded. After successful pairing, the earbuds automatically connect to the last paired device if both are within range and turned on.
Music Playback: Music playback is controlled via the touch control area on the earbuds. A single tap plays or pauses music, a double tap skips to the next song, and a triple tap goes to the previous song. These functions are assigned to the right earbud by default but can be customized using the TCL Connect app.
Volume Control: Volume can be adjusted by tapping and holding the earbuds. This function can be assigned to either earbud through the TCL Connect app. A single tap can increase volume, while pressing and holding can decrease it.
Call Management: The earbuds allow users to answer and control calls. A double tap answers or ends a call, while pressing and holding for 2 seconds rejects an incoming call. During call waiting, a double tap can answer an incoming call and place the current call on hold, or switch between calls. Pressing and holding for 2 seconds rejects an incoming call while staying on the current call. These call control functions are independent of other touch control settings and are assigned to the earbuds by default.
Noise Control: The MOVEAUDIO S600 features noise control functions, including Noise Cancellation, Transparency mode, and OFF mode. By default, pressing and holding the right earbud for 3 seconds switches between Noise Cancellation and Transparency modes. Noise Cancellation reduces external sounds for an immersive experience, while Transparency mode allows external sounds to pass through, keeping the user aware of their surroundings. The TCL Connect app provides options to select and customize these modes for either earbud.
Voice Assistant: The earbuds support voice assistant functions, integrating with Google Assistant for Android and Siri for iOS. For Android users, after connecting the earbuds and completing the Google Assistant setup, a single tap stops a conversation, a double tap reads notifications or confirms in a conversation, and pressing and holding activates Google Assistant for speaking. For iOS users, after connecting, installing the Google Assistant app, and enabling Bluetooth access, similar controls apply. The Google voice assistant function is assigned to the left earbud by default. Siri can be activated by pressing and holding the earbud, provided Google Assistant is deselected in the TCL Connect app.
Wearing Detection: The earbuds include a wearing detection function, enabled by default. When an earbud is removed, audio pauses on both earbuds. Reinserting the earbud within 15 seconds resumes audio playback.
TCL Connect App: The TCL Connect app (available on Google Play™ and App Store) serves as a central hub for managing the earbuds. It displays battery levels for both earbuds and the charging case, allows customization of touch functions (playback, volume, noise control, voice assistant), and provides access to additional features like firmware upgrades, device information (MAC address, model name), and FAQs. The app also allows users to unpair earbuds from their device.
Charging: The earbuds are charged by placing them in the charging case and closing the lid. The charging case itself can be charged via the supplied USB Type-C cable connected to a computer or a compatible USB adaptor (rated 5V, at least 500mA), or by placing it with the LED indicator facing up on a compatible wireless charger. The LED indicator flashes solid amber during charging and solid green when charging is complete. A full charge for the case takes approximately 2 hours. The earbuds support a fast charge function, providing about 60 minutes of play time with a 10-minute charge in the case. Only the supplied USB charging cable should be used to prevent product damage.
Checking Charge Status: The charge status of the charging case can be checked by pressing the function button or opening the case when no earbuds are inside. The LED indicator lights will show the battery level (solid green for above 50%, solid amber for below 50%). With earbuds in the case, the same actions will show the charge status of the earbuds. The TCL Connect app also provides a detailed battery level display for both the earbuds and the charging case. A low battery prompt tone is heard via the earbuds when their battery level drops below 10%.
Replacing Ear Tips: To ensure comfort and optimal sound, users can replace the ear tips. To do so, firmly pull to remove the existing tip, choose a new one, align it with the earbud, and push until it clicks. Additional tip sizes are provided in the box.
Cleaning: The device should be cleaned regularly with a dry and soft cloth. Liquids or cleaning products should not be used. Before cleaning, earbuds should be removed from the case, and the USB cable disconnected from both the case and the power adaptor.
Resetting Earbuds: If connection or pairing issues arise, the earbuds can be reset. Place both earbuds in the charging case with the lid open, then press and hold the function button until the LED indicator flashes amber 3 times.
General| Mobile operating systems supported | Android, iOS |
|---|---|
| Microphone type | Built-in |
| Driver unit | 10 mm |
| Ear coupling | Intraaural |
| Control type | Touch |
| Product type | Headset |
| Product color | White |
| Wearing style | In-ear |
| Recommended usage | Calls/Music |
| International Protection (IP) code | IP54 |
| Bluetooth version | 5.0 |
| Bluetooth profiles | AAC, SBC |
| Connectivity technology | Wireless |
| Charging case capacity | 500 mAh |
| Continuous audio playback time | 8 h |
| Continuous audio playback time (with charging case) | 32 h |
Weight and Dimensions| Depth | 24.5 mm |
|---|---|
| Width | 22.5 mm |
| Height | 38.5 mm |
| Charging case weight | 55 g |
| Charging case dimensions (W x D x H) | 65 x 54.8 x 28.8 mm |
To Next Page
