Operating Manual
M01534_v1.1 MagicPrep NGS Instrument Operating Manual
Page 35 of 39
7 Support
From the Start Screen, press Settings then Support to display the relevant email
addresses and contact phone numbers for Tecan Genomics support.
Press Continue to return to the Settings screen
For help with any of our products, please contact Tecan Genomics Technical
Support at 650.590.3674 (direct) or 888.654.6544, option 2 (toll-free, U.S. only) or
email techserv-gn@tecan.com.
In Europe contact Tecan Genomics Technical Support at +31.13.5780215 (Phone)
or email europe-gn@tecan.com.
In all other locations, contact your Tecan Genomics reagent distributor
for technical support.
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