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8.3. Cannot visit the IP camera in LAN
1. Check, if the network cable is connected ok.
2. Right mouseclick on LAN and select “Set the
IP address”. Normally the device will automatically
get an IP address. If not, you have to set manually
the same Subnet IP address for the device.
8.4. Can visit the IP camera in LAN, but cannot view it on WLAN
When camera can be viewed on LAN, but cannot be viewed via WLAN, usually
because the device gets wrong IP address. Try to set DHCP for the device
8.5. Image quality is not good enough
All of the camera parameters keep default
value of factory, but not all the parameters are
proper for special occasions. The default setting
is based on factory testing environment. Users
can adjust parameters according to his environ-
ment to get a good video. You can adjust the
parameters like resolution to get better quality
images according to your requirements.
8.6. Forgot your password?
If you have forgotten your own login password which registered by yourself, click
“Forgot Password”. Input your username and your registered email address. The
server will send a password to your mail box. Then use the new password to login.