TED 1001 - Display and Rate Setup Troubleshooting

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A P P E N D I X B
T R O U B L E S H O O T I N G (Continued)
SYMPTOM
RDU is displaying a correct
value for KW but $ display
is all zeros.
POSSIBLE CAUSE SOLUTION
Rate setup is not complete. Complete utility rate setup.
I just installed TED and
TED is displaying $0.03
today but $15.03 for the
month to date.
You have entered a
minimum monthly charge
during setup.
No action required. If you
entered a minimum monthly
charge, then $ Month
to Date, will display the
minimum charge until the
minimum is exceeded. The
daily total does not reect
the minimum charge
You entered a xed monthly
charge during setup.
No action required. If you
entered a xed monthly
charge, then $ Month to
Date, will display this
amount plus the $ used
to day.
My utility bill didn’t match
TED’s stored data.
TED was installed during
the middle of the billing
period.
No action required. TED
should match your bill for
the next month.
KWh use did not match
my bill.
Incorrect installation or poor
communication link.
Insure that MTU and CT’s
are installed correctly and
that communication is
operating correctly.
RDU Green LED is ash-
ing, but display is all zeros.
Display is set to $ but rate
setup is not complete.
Insure that RDU is set
on KW not $ display by
toggling the $ key.
Complete rate setup
procedure.
RDU is displaying a value
for KW but it doesn’t seem
to be correct, or when I
turn on an electrical load
the KW display does not
change appropriately.
Current Transformers are
incorrectly installed.
Wrong house code
Insure that both CT’s have
their red polarity dots fac-
ing the same direction.
Insure that jaws on CT’s
are rmly closed together.
You are reading your
neighbor’s energy use.
Insure that house code set
in RDU matches that set
in MTU.