© 2008 Energy, Inc. www.theenergydetective.com
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Energy, Inc. Limited Warranty for the United States and Canada
Energy, Inc. warrants its electricity monitoring devices, TED-branded Products, and certied
TED-branded accessories (“Accessories”) and Energy, Inc. software contained on CD-
ROMs or other tangible media (“Software”) and sold for use with these Products to be free
from defects in materials and workmanship under normal consumer usage for a period of
one year from the date of purchase. Labor charges for removal and installation are the
consumer’s responsibility. During the warranty period, and upon proof of purchase, the
product will be repaired using Energy, Inc. reconditioned replacement parts or the product
will be replaced (with the same or a similar reconditioned/replacement model) at Energy,
Inc.’s discretion. To obtain warranty service you must take or send the product, postage-
paid, with a copy of your sales receipt or other proof of purchase that shows the date of
purchase, to a Energy, Inc. Service Center. There will be no parts or labor charge to you.
Due to the possibility of damage or loss during shipping, it is recommended when sending
the product to a Energy, Inc. Service Center that you package the product securely and
send it insured, return receipt requested.
The consumer shall NOT have any claim under this warranty for repair or adjustment ex-
penses if:
1) The problem is caused by improper installation, operation, storage, misuse or abuse,
accident or neglect, connection to improper voltage supply; physical damage to the
surface of the product resulting from misuse; contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like; extreme heat, or food; or other acts
which are not the fault of Energy, Inc.
2) The problem is caused by re, lightning, or other natural calamity.
3) The problem is caused by improper repair or adjustment made by anyone other that a
Energy, Inc. Service Center.
4) Products or Accessories with (a) serial numbers or date tags that have been removed,
altered or obliterated (b) broken seals or that show evidence of tampering, (c) mis-
matched board serial numbers, (d) or non-Energy, Inc. housings or parts.
5) The proof of purchase is not presented when requesting service.
6) Defects or damage resulting from the use of non-Energy, Inc. branded or certied prod-
ucts, accessories, or software.
7) The warranty period has expired.
Neither this warranty nor any other warranty, express or implied statutory or otherwise,
including any implied warranty or condition of merchantability or of tness for a particular
purpose, shall extend beyond the warranty period. No responsibility is assumed for any
incidental or consequential damages, including without limitation, damages resulting from
inaccuracy or mathematical inaccuracy of the product or loss of stored data. Repair
or replacement as provided under this Warranty is the consumer’s exclusive remedy, and
applies to new Energy, Inc. Products, Accessories, and Software purchased by consumers
in the United States or in Canada, which are accompanied by this warranty. Energy, Inc.
shall not be liable for any incidental or consequential damages for breach of any express
or implied warranty or merchantability or tness for a particular purpose on the products
and is limited in duration to the duration of this Warranty. To locate the nearest Energy,
Inc. Service Center, please see Energy, Inc.’s web site: www.theenergydetective.com or
call (843) 766-9800.