20 HouseControl User’s Manual version 4.8
3. TROUBLE SHOOTING
If your HouseControl fails to function properly, please go through the table below. Description of the
problem is printed in bold characters. The first column offers a solution to the problem, and the second
column describes the correct behaviour when everything is ok.
Indicator light (B) is off:
Switch power on. The light blinks. You have to wait for 30
seconds after you switch the power on if
you are using S-model HouseControl.
Check the fuse on the power cord and replace it if need be. The light blinks.
The call does not get connected to HouseControl:
Check whether PIN code prompt is on. Remove the prompt
from the SIM card with your own mobile phone.
The call gets connected.
Make sure the GSM subscription is opened.
Check your HouseControl’s GSM number.
The device answers with three beeps and closes the line, but operating mode does not change:
Make sure the unit has the caller’s phone number in its
internal phone directory. Switch your HouseControl to
normal mode by pressing the operation switch or by
sending command #ON to it.
CC answers with one or two beeps.
The unit closes the call immediately without answer:
Make sure your HouseControl has the caller’s phone
number in its internal phone directory.
HC answers with one or two beeps.
HouseControl receives commands but it does not reply with confirmation messages:
Switch unit in programming mode and add the user’s phone
number in the unit’s internal phone directory. Only those
text messages that have been sent from known phone
numbers are processed.
A confirmation message is returned.
The SMS service number might be missing from the SIM
card. Insert your operator’s SMS service number in the
phone directory memory cell 0.
The maximum number of text messages your HouseControl
can send daily has been consumed. See command #A4.
The SIM card has a limit for how many messages can be
sent.
Your own mobile phone’s memory is full of text messages.
HouseControl does not send alarm messages:
Check whether the alarm is sent only in normal mode. Alarm text message is sent.
Make sure the unit is not in programming mode. Switch
your HouseControl to normal mode by pressing the
operation switch or by sending command #ON.
Insert the recipient’s phone number in the phone directory.
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